ADAC Pannenhilfe - Roadside help & support

Welcome to ADAC Pannenhilfe

With the ADAC Roadside Assistance app, help is just a tap away in case of a vehicle breakdown or accident. Whether you're traveling within Germany or exploring Europe and the Mediterranean countries with an ADAC Plus membership, this app ensures you're never alone in an emergency.

Key Features:

Quick Assistance Request: Notify us of your breakdown and let us automatically detect your location. This streamlined process reduces the need for detailed descriptions and helps us locate your vehicle faster.

Pre-Entered Data: Save valuable time during an emergency by pre-entering your vehicle and personal information into your user profile.

Regular Updates: Stay informed with frequent updates on your request status and estimated waiting time.

Bilingual Support: Enjoy automatic speech recognition in both German and English.

Accident Checklist: Access a handy checklist with tips to ensure you cover all necessary steps in an emergency.

Important Notes:

Availability: ADAC Roadside Assistance is available to all motorized road users, including non-members. However, assistance is free only for ADAC members under the terms of their membership. ADAC Plus members receive additional services in Europe and the Mediterranean.

Display Issues: For users with large zoom settings, the app may experience display issues. Please temporarily reduce font size and display settings during setup as we work on a fix.

Emergency Contact Options:

Email: webnotruf@adac.de

Fax: 0 81 91 93 83 03

SMS:

D1 (Telekom): 99 0 81 91 93 83 03

D2 (Vodafone): 99 0 81 91 93 83 03 or 88 0 81 91 93 83 03 (Attention! Text with advertising)

O2 (Telefonica): 32 90 81 91 93 83 03

General Service Numbers:

Info Service: 089 558 95 96 97 (Mon-Sat: 8:00 a.m. - 8:00 p.m.) or pannenhilfe-app@adac.de

Car Rental: 089 76 76 20 99

Car Insurance: 089 55 89 56 19 99

Ferries and Ferry Bookings: 0671 92 06 93 23

Driving Safety Training: 0800 5 12 10 12

Travel Agency: 0800 5 21 10 12

Travel Medicine Info: 089 76 76 77

Legal Advice: 089 76 76 24 23 (Mon-Fri: 8:00 a.m. - 5:00 p.m.)

Traffic Jam Info: 22499

Emergency Locksmith Service: 089 76 76 55 77

Truck Service: 0800 52 4 8000 / Abroad: +49 7333 808 350

Mobile Transport Service: 22411 (Mon-Fri: 6 a.m. - 10 p.m.)

Contact Us:

Email Inquiries: Send your questions using one of our contact forms available on our website.

Business Offices and Travel Agencies: Find a nearby ADAC office or representative for personal advice and support. Schedule consultations online or in-person.

Feedback:

Share your suggestions or complaints through our feedback form. Your input helps us improve our services.

Download the ADAC Roadside Assistance app today and ensure you’re prepared for any roadside emergency!