ASOS - Fashion shopping platform

Let's make shopping a breeze with our trendy and diverse selection at your fingertips on ASOS. From head-turning dresses to must-have accessories, we've got it all covered. Get ready for a seamless and enjoyable shopping experience like never before. Say goodbye to wardrobe dilemmas and hello to effortless style. Let's revolutionize the way you shop!

Imagine this scenario: new items are added daily, there are exclusive collections you won't find elsewhere, and fresh brands are continuously joining – all with complimentary delivery and easy returns. No matter where or who you are, discovering your fashion sense has never been this enjoyable.

With the ASOS Android app, you can:

- BROWSE & SAVE YOUR FAVORITES

Access to every item on ASOS is at your fingertips. Search by category, size, brand, price, or color, or explore our curated trend and special event selections. Additionally, your saved items and shopping cart sync across all your devices – pure brilliance!

- RELISH IN A HASSLE-FREE CHECKOUT

Simplify checkout by effortlessly adding a new credit card using our camera card scanner (#techsavvy) for the fastest transaction process.

- RECEIVE PROMPT SALE NOTIFICATIONS

Stay informed with our push notifications that notify you as soon as sales kick off and remind you before they wrap up, guaranteeing you never miss out on a deal. How convenient!

- SHARE YOUR FINDS

Can't decide? Spotted something perfect for your bestie? Easily loop in your friends through WhatsApp, Twitter, Facebook, Pinterest, Google+, or email.

- OBSERVE THE CLOTHES ON THE RUNWAY

Discover the fit and style – experience our hallmark runway videos showcasing clothing, footwear, and accessories right within the app.

Place orders through the app for deliveries to 242 countries worldwide, including Denmark, Netherlands, Singapore, and Sweden. We are committed to ongoing enhancements and genuinely value your input, so reach out to us at androiddev@asos.com or connect with us on Twitter @ASOS_Heretohelp

FAQ

Where is my order?

1. Track your order

Go to 'My Orders' and select the order you want to track.

Select the ‘Track Parcel’ button to track your parcel.

2. Check the estimated delivery date

You’ll find this date in your Order Confirmation email and in 'My Orders'.

Remember, this date is an estimate, so your order may arrive before, on, or slightly after your estimated delivery date.* To see the progress of your order, check your tracking.

If the tracking doesn’t show any updates or is blank, don't worry! Please wait until your estimated delivery date. There may be a delay with your tracking being updated, but it should update soon. 

3. I'm still waiting for my order

Waited until your estimated delivery date? Please wait a few extra days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you check your tracking link for the latest updates.

How can I find your international delivery information?

What are the basics?

Standard and Express delivery services are available for most of the countries that we ship to. Once you've entered your delivery address, you'll be able to see the available delivery services.*

In some countries, Nominated Day delivery is also available. If this service is available in your country, it'll show as an option at checkout.

Your order will be sent out via the most suitable carrier, dependent on size and weight.

How much does delivery cost?

Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

Can I track my order?

Tracking is available on some Standard Delivery services and on all Express Delivery services. You'll receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.

Once your order has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

How does shipping to New Zealand work?

Shipping to New Zealand is available on our Standard Delivery service. 

• Your order will arrive within 8 working days* and will be shipped by Courier Post.

• Delivery is available Monday - Friday (excluding weekends and public holidays).

• Standard Delivery costs NZD $25.98 or is free for orders over NZD $110.00.

• If your order has been shipped with a trackable service, we'll email you a link to your tracking information once your parcel has been shipped from our warehouse. You can also track your order by logging into 'My Account' and viewing your most recent orders. Just click 'Track This Order' and you'll be directed to the carrier tracking page.

• Dependant on the Delivery Partner, you might be presented with shipping options during delivery including changing your delivery date, requesting leave with neighbour, requesting collect from a service point, requesting that your parcel is left safe, and requesting that your parcel is held for delivery on another date (for example if you're on holiday).