AT&T Secure Family® parent app

AT&T Secure Family® is an app designed for parents to ensure the safety of their children. It offers features such as real-time location tracking, safety alerts, screen time control, content blocking, website and app monitoring, and the ability to find a lost phone. The app is exclusive for AT&T and Cricket Wireless customers, providing peace of mind for families.

KEEP TRACK OF YOUR FAMILY

* Track devices in real-time on the Family Map and check location history

* Receive location alerts when your child enters or exits designated safety zones like home or school

* Set scheduled alerts for your child's whereabouts, such as being home from school by 3PM

* Use the Breadcrumb Map as a location tracker to see where your child's device has been throughout the day

* Get notifications when a family member reaches a destination with Check-In alerts

CONTROL YOUR CHILD'S SCREEN TIME & BLOCK CONTENT

* Utilize parental controls to restrict apps and websites based on age filters

* Instantly block internet access

* Manage screen time by setting limits on app usage

* Monitor web and app activity on your child's devices

FAMILY SAFETY AND REWARDS

* Encourage children to track their app usage to develop positive digital habits

* Reward good behavior by granting extra screen time

* Allow children to send SOS alerts to family members

* Locate a lost phone by enabling a ring feature for two minutes

* Dual parent or guardian admin function supports co-parenting needs

Key Features:

-Real-Time Location Tracking: See where your family members are at any time and track their location history for added peace of mind.

-Zone Alerts: Set and receive notifications when family members enter or leave designated zones like school or home.

-Check-In Functionality: Allows family members to send check-ins to keep you informed without requiring constant supervision.

-Digital Wellbeing Controls:

Content Blocking: Block inappropriate content and restrict access to specific websites and apps.

Screen Time Management: Set limits on device usage to help manage screen time and encourage healthier habits.

-Emergency Alerts:

SOS Alerts: Children can send emergency alerts to all family members for immediate assistance.

-Co-Parenting Support:

Dual Admin Feature: Allows both parents or guardians to collaboratively manage the family’s safety settings.

Subscription Details:

Free Trial: 30-day free trial available.

Monthly Fee: $7.99 after the trial period.

Family Coverage: Supports up to 10 family members and 30 devices.

App Installation: Requires two apps—one for adults and the Companion App for children’s devices.

Additional Notes:

Battery Impact: GPS usage may affect device battery life, and location accuracy can vary by area.

Privacy and Security: Utilizes Google’s Accessibility API and a VPN service for enhanced control, with user privacy governed by AT&T's Privacy Policy.

Frequently asked questions

-What is AT&T Secure Family?

Secure Family is a comprehensive family safety app. It provides powerful and easy-to-use tools to help family members stay connected and safe in both the on-line and physical world. Secure Family also provides robust Parental Controls that enable parents to manage their children’s online activity. 

-Who is eligible to sign up for AT&T Secure Family?

AT&T Wireless customers including Postpaid (AT&T billed) and AT&T Prepaid wireless customers who are the primary wireless account holder in good standing can sign up for the service.  Family members under the same account who are not the primary account holder may receive an error message instructing them to ask the primary account holder to sign up. Cricket Wireless customers are eligible.

-How much is AT&T Secure Family?

The monthly subscription price for Secure Family is $7.99/month and includes the first 30 days free, auto renews each month unless cancelled.  Includes support for up to 10 family members and 30 devices.

Legal Disclaimers

AT&T Secure Family service is free for the initial 30 days and then billed at $7.99 per month, supporting up to 10 family members and 30 devices. The service auto-renews every 30 days unless canceled. Download the AT&T Secure Family Parent App and Companion App to utilize the service. Pair the apps to access all features. Use of Google Accessibility API enhances parental controls. GPS usage may drain battery life. Location accuracy not guaranteed. Coverage may vary. Compatibility issue between AT&T ActiveArmor Advanced Mobile Security and Secure Family Companion App needs downgrading for installation.

* AT&T Postpaid Wireless customers can manage services through the Secure Family app.

AT&T does not offer refunds for partial months.