Blibli Belanja Online Mall - Online shopping platform

Decided to give up on using this app anymore. I had reserved and paid for some hotels, but today Blibli suddenly canceled my booking, claiming it was due to a pricing error. Such a disappointment. Look for alternative apps when booking hotels. My whole schedule got disrupted. Avoid using Blibli for hotel bookings.

Oh no, there was a system error and all our orders got canceled by Blibli. They said the refund will take forever. I'll just shut down the system so no one else can place an order that only to get canceled. Our money is now stuck because of this mess.

The app is great and easy to use. It would be better if there were more updates on the selection mode. It can be annoying when we check a box and it automatically goes back to the top page.

The app is good, but your problem resolution flow is so frustrating. It's much worse than other similar apps. I noticed a lot of people feel the same way by reading the comments. Your customer service needs serious improvement.

I tried to add 100k to my e-money, but it didn't work. My balance stayed the same. I'm so frustrated with this platform. They need to fix their system or close down, because other sites like Tokopedia and Bukalapak are doing better.

Customer service is really bad. It's difficult to get problems sorted out or cancel an order. You have to fill out a long and unnecessary form which is annoying. Sellers who give poor responses should face consequences, like promising same-day delivery but delivering the next day. It looks like bli2 is getting worse and might struggle against other platforms. I'm really let down.

Blibli has free delivery and it's very safe to shop there. You can return products if you're not happy with them. Four thumbs up for Blibli!

Patience is key because good things need time to happen. The system is having issues, but don't worry, we are fixing it. Your prayers have been known to make a difference. It has been error-prone all along. Even after refreshing, it still doesn't work. And when I reinstalled it, the application couldn't be opened. It's really frustrating.

Don't shop using this app. They canceled my purchase after 3 days for no reason. I asked them to check the seller on the first day, but they just told me to wait. After canceling, they returned my money to the wallet, and then I had to wait another 3 days to transfer it to my bank account. Such a waste of time!