Boyner - Fashion shopping & deals

I'm trying out online shopping at Boyner for the first time. Hopefully, it will become my go-to choice in the future!

It's been 11 days, and still no delivery. I won't shop at Boyner again from now on. Never entering that store again. Also, don't buy accessories from Boyner. You can find the same product from the same manufacturer for half the price elsewhere. It's been a week since I canceled the order and the product return hasn't happened yet. And it's been another week since I placed a new order, but the product hasn't been sent.

So, you know when you're trying to choose a filter and it ends up being the wrong one (like you pick brand A but brand B shows up instead)? And then, when you want a specific color (let's say white) but you get the opposite (like black)? And on top of that, when you finally choose an option for the filter and have to scroll again for more choices - talk about a terrible user experience!

Bu uygulama ve web sitesi pek doğru düzgün çalışmıyor. Ödeme bilgisi alınamadığı için sipariş başarısız oluyormuş, birkaç farklı kartla denedim, hatta kartı kaydederek de denedim ama olmadı. Gerçekten saçma sapan bir durum.

I really enjoyed using the app because it functions smoothly. I find the tab that shows where the product is available to be very helpful. It would be even more convenient if we could select to see products based on which store they are located in.

It seems like the app is getting a lot of negative reviews due to not having a proper complaint evaluation section. The other day, I placed an order and they cancelled it on their own. They blame the courier company, while the courier company blames them. When the order arrived damaged, they said they returned it without informing me. When I questioned why they didn't replace it, they told me to order again from Boyner. If I place another order, I'll be so frustrated. 😡😠

That store is really awful. We buy original products but they turn out to be terrible. Plus, no one there cares about the issues. Don't shop there!

Boyner is doing great things in both their stores and app.

Searching for a product within the app or trying to go back to where you left off in the list can be quite frustrating. But the real issue comes with product delivery. I sent an item to be picked up faster from Boyner Istinyepark store, yet it took 3 days for the item to reach the store. It has been a day since it arrived at the store, but it still hasn't been marked as ready for pickup. I'm waiting for the product that would have already reached me if I had just given my address. I tried reaching out before, but I couldn't get any support. Yes, my problem continues.