British Gas - Home heating control

Your home is meant for leisure, not labor. Our app is designed to simplify your life and help you make the most of your time at home.

Why millions choose British Gas

- Expert engineers nationwide – trained to the highest standards and trusted in millions of homes

- Sustainability made simple – with energy-efficient boilers, heat pumps and EV chargers

- Greener energy – all our fixed tariffs are matched with 100% renewable energy

- Here for you 24/7 – manage your energy, appointments and more online and in our app

What we're doing

We’re on a mission to make homes more sustainable

It shouldn’t be difficult to do your bit. That’s why everything we do is designed to make your life at home easier, greener and more affordable every day. Whether it’s helping you switch to the latest low-carbon technology or just keeping things working as they should, you can count on us.

Additional information

1. Our current prediction is that the price cap will increase for the period between 1st October and 31st December 2024. See our latest predictions for the price cap. If the price cap falls after December 2024, you could pay more for your energy with a fixed tariff.

2. Free Hive Mini thermostat when you pay £109 for professional install by British Gas. Offer not available for self-install products. Requires a British Gas Energy tariff. Individuals without an existing British Gas energy supply contract must enter into an agreement via britishgas.co.uk to qualify for the offer. Offer cannot be used on pre-existing orders or in conjunction with any other offer. Offer ends 30 August 2024.  Subject to availability and we have the right to remove this offer at any time. Terms and exclusions apply – see hivehome.com/terms

3. Based on electricity prices correct as of 09/07/2024. When you plug in your EV for 6 hours or more covering the period of 12am to 5am, you’ll qualify for a 4p credit towards your EV tariff night rate of 7.9p/kWh for all electrical consumption. 4p/kWh credit also applies at any other time of day on any other British Gas electricity tariff if your EV is left plugged in for 6 hours or more.  By managing your charger with Hive SmartCharge we’ll give you a credit each month with money back directly on your British Gas bill.

4. FreeCharge is only available for customers with a Hive EV Charger and a British Gas Electricity Tariff and Smart Meter. Maximum consumption limits apply. Please read the FreeCharge Terms & Conditions and FAQs on the Hive website.

Here are the features available to you:

- Schedule an engineer visit (for covered clients)

- Request one-time boiler repairs (even if you don't have coverage)

- Monitor and organize engineer appointments

- Input meter readings for precise billing

- Book annual boiler servicing*

- Refill your smart pre-payment meter

- Receive useful in-app alerts and reminders

- Check and settle bills efficiently and securely

- Manage your energy expenses with budgeting tools

- Communicate with an advisor for support

- Purchase HomeCare protection to avoid sudden repair costs

- Safeguard your plumbing, electrical setup, and kitchen devices

- Track real-time energy consumption**

- Change energy plans

We are constantly enhancing our app to offer even more convenient and user-friendly experiences.

**Requires a Trio II Smart Energy Monitor

*Please note that your yearly servicing might exceed a 12-month interval