Caffè Nero - Coffee order & loyalty

About the app

The Caffè Nero application is the fastest way to grab your morning coffee and ensures that you will never misplace your loyalty card again! By connecting your debit or credit card, you can enjoy safe and quick transactions, watch as your digital loyalty card accumulates stamps, and receive special rewards throughout your journey.

Simply scan the QR code within the app, and everything else is taken care of automatically… except for your coffee, which our Baristas will expertly craft just how you prefer it, as always.

Additionally, you can easily locate the nearest store using our in-app locator feature.

About the coffee

Not Just Any Bean

Every Bean Has A Story

Our resident Coffee Master knows there are no shortcuts to sourcing great coffee. A born explorer and expert in soil and crops, he has devoted his life to seeking out the most progressive coffee farmers across Latin America, East Africa, and Southeast Asia.

Those who truly understand the relationship between bean and environment. We work alongside the Rainforest Alliance to encourage long-term sustainability and are in constant conversation with growers, doing whatever we can to guarantee quality and consistency. Building these relationships takes time and lots of effort, but we think its worth it.

The beans we select are grown at high altitudes, in rich soil, and picked by hand at exactly the right time in their harvest cycle. They are simply better quality beans and able to complement our meticulous roasting methods.

Our Classico Blend

A Signature We Never Stop Perfecting

Our espresso owes its distinctive, full-bodied flavour to our founder, Gerry Ford, who left no stone unturned in his drive to create our signature blend nearly 20 years ago.

Tirelessly sourcing, selecting, and tasting combinations of beans from across the coffee-growing world we honed our Classico blend. A wonderful, rich flavour with a sweet-spot of boldness and complexity, combined with notes of toasted bread and intense dark chocolate.

Coffee beans are naturally volatile; every batch will be slightly different, depending on how they were farmed. Our Coffee Masters continuously fine-tune our signature recipe (known only by five people in our family-run company) accordingly.

Rich, Remarkable Coffee

Traditional Italian Roasting

We set ourselves apart through our roasting technique. Each coffee batch is gently roasted in high quality equipment able to capture the fullest flavour from every bean.

The moisture content of coffee beans are affected depending where they’re from. So, for our Classico Original Blend, we take the time to choose beans equal in size and density, no matter their origin, allowing for a homogenous roast to maintain a consistent taste profile. Raw beans that were once moist and dense emerge with a rich, dark colour before being meticulously cupped for taste and aroma.

Our Master Roasters – Gaetano and Carlos – have over 70 years of experience between them and control every aspect of the roasting process, down to the millisecond.

Advantages

Earn Rewards

Exclusive Treats

The Caffè Nero app is the fastest way to get your morning coffee and means you’ll never lose your loyalty card again.

Link your debit or credit card for secure and speedy payment, enjoy watching your stamps build on your digital loyalty card, plus earn exclusive rewards along the way.

Pay securely • Collect stamps • Earn rewards

Avoid The Queue

Click And Collect

The ultimate time saver, order ahead, beat the queues and earn rewards along the way. Make sure you have the latest version of the App (this bit’s important) so you can see Click & Collect on the home screen. If not, you’ll need to update it in the App Store.

Select the store and then the items you wish to purchase. If you haven’t already, you’ll need to link a payment card to complete your order. It’ll make all future payments seamless.

We’ll send you updates and notify you when your order’s ready to collect. There’s a designated, easy-to-spot area where your coffee (or other items) will be waiting for you

What's new

Bug fixes and performance improvements.