Cilory - Fashion shopping platform

Discover the free Cilory app designed for browsing and purchasing a variety of items like t-shirts, kurtis, dresses, suits, jewelry, and more. Benefit from complimentary shipping, easy returns, and Cash on Delivery options. Rest assured of secure transactions during your shopping experience. The Cilory app ensures 100% privacy, safety, and convenience for users.

Share your feedback on what you find beneficial in this app or areas that can be improved by reaching out to cs@cilory.com. For any general inquiries, including order-related matters, email us at cs@cilory.com.

Enjoy your shopping experience!

FAQ

1. How much time does it take for an order to arrive?

Usually it takes 1-3 business days in all major cities of India, for Tier II/Tier III towns it takes 3-5 business days, for rest of the India it usually takes 7-10 business days.

2. What are the delivery charges to my location?

We charge nominal fee of Rs 49 for orders less than Rs 499.

3. My order has failed but my money has been debited from my account. Now what should I do?

Please e-mail us on cs@cilory.com with your purchased order number or PayU/EBS transaction ID. We will immediately process the order so that you get your product as soon as possible.

4. How can I Track my order status?

You will receive the mail regarding your shipment details and tracking id will be provided along with the tracking URL of the courier service. Also you may visit order history page to see tracking details of your order. Click here for Order History.

5. How can I cancel or change my order?

Just drop an email to cs@cilory.com with reference number of your purchase order. In case we have not shipped it yet, we will cancel your order, else you will have to send it back to us and we will offer you a refund or exchange.

6. Does Cilory provide cash on delivery in my city?

We offer cash on delivery (COD) at so many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can e mail us your area PIN code on cs@cilory.com so that we can check and revert.