Curb - Request & Pay for Taxis

Hail a taxi – right from your phone. Curb provides millions of rides per year with the tap of a button.

NEW UPDATES

- Greater Ride Details: It is now even easier and more accessible to see everything you need to know about your trip, including driver information, ETAs, pick-up/drop-off locations, and full trip routes.

- Refreshed New Look: Experience a sleeker interface and imagery with improved navigation. A new scrolling capability directs you to ride details even quicker and faster loading times make for an overall enhanced mobile experience.

- Exclusive & Personalized Ride Offers: Curb riders now have access to exclusive offers from our ad partners. These offers are all available within the Curb app, but seamlessly integrated so they don’t distract from your riding journey.

– Curb App Benefits –

CONVENIENT

Curb connects to more than 100,000 drivers in nearly every major metro area in the U.S. and is currently available nationwide including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami, and Washington, DC.

Ride your way, choosing from Taxis, Wheelchair-Accessible Vehicles, or the new Select* option. Simply enter your destination to receive Upfront Pricing** for all available vehicle options, choose your ride, and pay automatically once your trip is complete.

SAFE

Curb works only with professional drivers. Every time you ride with Curb, you’ll ride with a fully licensed, insured driver.

We know you have places to be! Get live updates on the status of your ride request so you can plan accordingly.

FLEXIBLE

There are 3 easy ways to ride using Curb*:

Ride Now: Request a ride for immediate pickup

Ride Later: Schedule a ride for pickup up to 48 hours in advance

Pair & Pay: Hail a taxi on the street or at the airport and contactlessly pay from the app.

Give $5, Get $5!

Share your personal referral code with friends or have them scan your app QR code to give them $5 off their first ride. You’ll also get $5 once they book! Applicable on Curb booked trips only.

Questions? Send your questions, feedback, or suggestions to support@gocurb.com.

*Curb app services may vary by region. Check the app to see what is available in your city.

**Upfront Pricing fares are automatically calculated for your trip based on time and distance. They include an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Any tip amount is applied at the end of the ride and is not included in the Upfront Pricing fare. The fare may be adjusted at the end of the trip for actual taxes/surcharges, tolls, and tip incurred. Available in NYC, Washington D.C., Boston, Philadelphia, Chicago, Miami, and Las Vegas.

FAQs

How Can I Drive With Curb?

Licensed taxi and FHV drivers can start today! Sign up now to begin your Curb driver journey.

How Long Does It Take To Onboard With Curb?

The process can be completed in as quickly as a day! For all your onboarding questions, please refer to our Driver Onboarding FAQ’s

Can I Use The Curb App Even If I Am Using Another Dispatch App?

Yes! Curb is compatible with most Android and Apple phones, and works well alongside other apps.

Does Curb Accept Rideshare Drivers?

Curb currently operates with licensed taxi and FHV drivers.
Please contact driver_support@gocurb.com for more details on how you can earn more with Curb.

Why Is There A Temporary Hold On My Card?

A temporary hold is placed on your payment method at booking as a way to ensure that there will be sufficient funds to cover the cost of your ride. This is not a charge, and it is automatically voided if your ride has been canceled. Depending on your bank/credit card company's policy, the hold will be removed within 3 to 5 business days.

How Do I Reset My Curb Password?

You can reset your password on the Sign In screen in the app. Please be sure to enter the email address that you used to create your account, as you will only receive a password reset email from us if you enter the correct email.

Why Did Curb Charge My Card When I Didn't Use The App?

Curb is not just an app. Curb also provides backseat credit card machines to cab companies throughout the US. You will see a charge from Curb whenever you use one of our machines to pay for a ride, even if you did not use the Curb app.

User Guide

How do I reset my password?

Make sure that you are logged out of the app, then press Sign In. There is a password reset feature on the Sign In screen. When prompted to enter your email address, please note that you must enter the email address that is linked to your Curb account to be able to receive the password reset email from Curb. If you have submitted your email address and have not received the automated email from Curb, please first check that you have entered the correct email and if so, please check your junk/spam folder. If you still need assistance, please contact support@gocurb.com. Please note that you must enter the email address that you used when you registered for your account. If you have tried to reset your password and have not received the reset email, be sure to check your junk/spam folder. 

    Details

Make sure that you are logged out of the app, then press Sign In. There is a password reset feature on the Sign In screen. When prompted to enter your email address, please note that you must enter the email address that is linked to your Curb account to be able to receive the password reset email from Curb. If you have submitted your email address and have not received the automated email from Curb, please first check that you have entered the correct email and if so, please check your junk/spam folder. If you still need assistance, please contact support@gocurb.com.

How do I add/remove a payment method in the app?

Go to the app's Settings menu and select Payments. You will then see a list of all available payment methods. If you press the small ">" to the right of a payment method, you will see the option to make it your default payment method or to delete it from the app. Please note that this cannot be done mid-ride. On the screen that lists all available payment methods, you will also see the option to add a new payment method.

    Details

Go to the app's Settings menu and select Payments. You will then see a list of all available payment methods. If you press the small ">" to the right of a payment method, you will see the option to make it your default payment method or to delete it from the app. Please note that this cannot be done mid-ride. On the screen that lists all available payment methods, you will also see the option to add a new payment method.

How do I update the email address in my Curb account?

To update your email address, please contact support@gocurb.com. After a quick verification, our team will be happy to update your account.

    Details

To update your email address, please contact support@gocurb.com. After a quick verification, our team will be happy to update your account.