Cyberpuerta - Shop tech products & compare

Cyberpuerta is the leading technology eCommerce platform in Mexico. Discover top brands and a selection of over 55,000 new, original products backed by a manufacturer's warranty.

Search, compare, and purchase the products you need anytime and anywhere.

With the Cyberpuerta App, technology is at your fingertips.

1. Is it safe to shop at Cyberpuerta?

Yes! We have the official certification of the Mexican Internet Association (AMIPCI), which regulates our operations as a duly established company. Additionally, we guarantee the security of all information on our site through the strong encryption provided by the Norton Secured service.

Continued growth depends exclusively on the satisfaction of our customers. We greatly value the trust you place in us when you choose to shop at www.cyberpuerta.mx.

2. Do you have stores where I can view or purchase merchandise in person?

In order to offer a wide product catalog at the best price, we do not have a showroom or physical store for product pickup. All items are shipped from our network of warehouses across the country based on availability. Ground delivery is available within 1 to 4 business days to your destination.

If you have any questions, our customer service team can assist you via phone, chat, or email to clarify any questions about the characteristics of our items.

3. Can I pay in interest-free installments or with deferred payments?

We periodically offer interest-free installment plans. Unfortunately, we do not currently offer an interest-free installment plan.

Deferred payment options for up to 24* months are available on all purchases. An additional cost applies, which will be clearly detailed at all times.

When you enter your credit card during the checkout process, the number of months available for the selected card will be displayed.

*Some installments are subject to availability and the terms of your credit card.

4. Do the prices include VAT? Can I receive an invoice?

All products presented on the site include VAT and can be invoiced. By official regulation, we only need your RFC (Tax Identification Number) and company name to generate it. This information will be requested upon purchase, and you can adjust it at any time through the "Shipping, Payment, and Billing Information" section in "My Account" on the portal.

5. Do they have a warranty?

All of the products we sell have at least a one-year warranty directly from the brand for any manufacturing defects. We will help you manage this if necessary. The warranty period begins on the purchase date shown on the receipt you receive when you make your payment.

6. Where can I see the price and availability?

For information on product prices and availability, please visit the product page. All prices include VAT and are updated regularly to provide you with accurate information.

If the product is currently out of stock, you can register your email address using the "Notify me of new stock" button to receive an alert when it becomes available again.