Digidentity Wallet - Secure digital wallet

Carry your important documents securely on-the-go with encrypted storage

7.22.0+1094 Version
2.9 Score
710K+ Downloads
Free License
3+ Content Rating

PROS

Use advanced encryption technology and multi-factor authentication to ensure that users' personal data and identity information are fully protected

The app makes online and offline identity authentication easier, allowing users to quickly prove their identity

Users can manage multiple identity credentials on one platform'

CONS

If the device is lost or damaged, it may result in inaccessibility of important information

As digital identity management regulations evolve, new compliance requirements may emerge, and users need to continuously update their knowledge to remain compliant

Easily manage your digital identity with Digidentity Wallet. Enjoy seamless logins at the highest security levels and sign documents with qualified e-signatures (QES). Discover our wallet and its array of services. Keep full control over your personal data.

About Digidentity Wallet

• Simplifying digital identity since 2008

• Over 25 million verified identities using our unique identification technology

• Utilizing patented smart card technology for secure and mobile logins

• Certified as a Qualified Trust Service Provider with compliant solutions

• Streamlined remote onboarding with NFC scan and selfie technology

• Enhanced user experience for efficient workflows across various services

Related Questions

1. How do I renew my smart card?

Any smart card that is created for a Digidentity account will have a set expiry date and must be renewed periodically for security purposes. If your smart card expires without being renewed, then you will no longer be able to log in to the Digidentity Wallet app in order to access the service(s) you had registered for.

This expiration date will depend on the level of your smart card, and you will be notified via email when your smart card is due to expire. You should be sent emails on days 30, 14, 7, 2 and 1 prior to your smart card expiring.

Qualified and Advanced smart cards will be valid for 1 year after creation, and all other Personal smart cards are valid for 3 years.

To renew your smart card, please follow the steps below:

Open the Digidentity Wallet app

Select the smart card that is due to expire under the 'Log In' screen

Enter your 5-digit pin

Your smart card will then be renewed. Should you have any difficulty completing this process, don't hesitate to get in touch with our service desk for assistance.

2. How do I recover my smart card or pin?

If you can no longer log in with your Level 3 or 4 smart card (eg. due to expiry, being blocked, forgetting your PIN, or changing phone), it is possible to recover your smart card. This process is free of charge.

To recover, you will be asked to resubmit your proof of identity via the Digidentity Wallet app using a driving licence, ID card, or passport (for Qualified eSignature accounts, NFC must be used to scan the document's embedded microchip).

Please note that the process outlined below may only be followed if you have an additional two-factor authenticator (such as SMS) activated on your account. If your level three or four smart card is your only active two-factor authenticator, please contact our service desk for assistance with recovering your account.

Starting the recovery

Before you begin, please open the app store on your device and check the updates section to make sure the Digidentity Wallet app is up-to-date. You can then proceed using the steps below:

Go to https://my.digidentity.eu/ and log in under the 'Use your email address' heading

Enter in your email address

Fill in your password (if asked)

When asked to log in with your smart card, select 'No Access'

An email will be sent to you with an account recovery code. Enter this code to the login page, and select 'Continue'

Answer the security question

Setting up your new smart card

Now that you've followed the steps above, you can set up your new smart card using the following steps:

In the 'Smart cards in your app' section, find your Level 3 or 4 smart card and choose 'Recover smart card'

Read the information provided and select 'Recover'

At the top-right of the page, select 'Menu' and choose 'Account'

Scroll to the 'Continue registration' section and select 'Continue'

Follow the steps provided to prove your identity again

Once your document upload has been accepted, you will be asked to create your new smart card

Should you have any difficulty completing this process, please contact our service desk for assistance.

3. What is a smart card?

A smart card normally refers to a physical card that is used as an electronic authorisation device, which authorises or identifies a holder's right to access certain resources.

However the smart card you create when setting up your Digidentity account is virtual. The Digidentity smart card still allows for electronic authorisation but instead of it being physically stored, it is stored in the Digidentity Wallet app, providing you access to authorise your Qualified Electronic Signature. You can view your smart card under 'Log In' in your Digidentity Wallet app.

During the registration process you will be asked to 'create' your smart card a total of two times. First as an extra layer of security to provide your account with a two-factor authentication method (you will be asked to provide the 5-digit PIN for your smart card every time you login).

The second time you are asked to 'create' your smart card (the final step of registration) is for the purpose of authenticating your signature now that your identity has been verified. Without this final step it would not be possible to use your Qualified Electronic Signature.