Drei Kundenzone - Account management & rewards

As a mobile customer of Drei, with this app you have your customer zone with you everywhere, keeping your costs firmly under control. You can instantly see the usage of your included free units, the current cost status, as well as invoices and itemized call lists of the past months.

In the customer zone, you will also find information about your contract and can make service settings. Your customer password protects sensitive data, for example, allowing you to view and manage all your phone numbers on your contract account. Furthermore, you can optimize your tariff by activating additional packages. Use the Drei guardian angel to easily purchase additional units at any time.

The functions in detail:

View incurred costs of the current billing period

See remaining free units (minutes, SMS, data volume) in the current billing cycle

Access the latest invoices and call lists

Pay outstanding bills

Top up prepaid credit online

Manage all subscriber numbers of the account holder

Contract information of all subscriber numbers on the account

Block number in case of theft/loss

Set call forwarding

Details of tariffs and legal texts

Change tariffs

Check PIN and PUK

Activate contract transfer

Request new device or credit (customer bonus)

Block/unblock premium rate numbers

Enable parental control

Adjust roaming settings

Purchase additional packages and extra units

Information about activated additional packages

Update billing address / contract address

Change invoice email address, change contact email address

Install preferred number

Activate eSIM

Manage Drei Box

Optimize login according to your needs

View personalized offers

The app is suitable for smartphones and tablets.

The customer zone can also be accessed via the browser www.drei.at/customerzone.

When you are connected to Drei's network, you will be recognized as a customer and access your customer zone without logging in. However, we recommend registering under "My Profile." The advantage of doing so is that you will have access to the customer zone on any device with internet access worldwide - crucial for an immediate phone number block in case of theft.

Using Guide

The 3Kundenzone app is designed to empower mobile subscribers by placing complete control over mobile services in the palm of their hand. Users are granted instant access to a comprehensive suite of features that enable them to monitor usage, manage expenses, and tailor the mobile experience to personal needs.

Using Tips

This platform, suitable for both smartphones and tablets, integrates seamlessly with a user's life. Although a customer zone is also browser-accessible, the app ensures global access to an account, which is a critical advantage, especially in urgent situations such as the immediate locking of a number following theft.

In conclusion, the 3Kundenzone app offers users an indispensable tool that ensures mobile usage is straightforward and transparent, enriching the mobile experience by granting total control through a secure, user-friendly interface.