DSW Designer Shoe Warehouse - Shoe shopping & rewards

Elevate your shoe game with DSW's vast collection of designer footwear

4.142.0 Version
3.1 Score
1M+ Downloads
Free License
3+ Content Rating

Download Android APK (37.12 MB)

Old Versions

PROS

conveniently shopping center

good quality

CONS

better navigation needed

🌟 Welcome to the DSW Designer Shoe Warehouse App! 🌟

Your one-stop shop for the latest in shoes, handbags, and accessories for women, men, and children. With the DSW app, enjoy a seamless shopping experience designed to cater to both new shoppers and loyal VIP members. Download today and explore everything the app has to offer:

🛒 Effortless Shopping

Discover Top Trends: Browse a vast collection of shoes from leading brands for women, men, and kids.

User-Friendly Checkout: Enjoy a smooth and hassle-free purchasing process directly from your mobile device.

💎 VIP Privileges

Track Rewards & Points: Easily monitor your DSW VIP Rewards and points all in one place.

Exclusive Offers: Access your VIP member card and exclusive offers for in-store use or directly within the app and online.

🏬 In-Store Pickup

Check Availability: Verify if your desired shoes are in stock before visiting your local DSW store.

Easy Collection: Purchase via the app and pick up your order in-store for ultimate convenience.

🤳 Self-Checkout

Scan & Go: Scan shoes in-store, add them to your bag, and complete the purchase through the app without waiting in line.

🗺 Store Locator

Find Nearby Stores: Get directions, operating hours, and other essential details with the DSW store locator feature.

🔢 Clearance Calculator

Instant Savings: Calculate your final price and savings in-store with the Clearance Calculator.

📱 Product Scanning

Expand Your Search: If your preferred size or color isn't available in-store, scan the barcode to explore options on dsw.com, read reviews, and get product details.

GENERAL QUESTIONS

When will I receive my return refund?

We are working to complete your return or exchange as quickly as possible. Please note that our standard return policy will now allow a full refund with receipt 90 days from the date of purchase. All other return and exchange terms and conditions apply. Customer service response times, as well as order shipments, are also experiencing delays. If you have further questions, you can call our customer service line at 1.866.379.7463 and use our virtual agent for self-service options, or email us at CUSTOMERSERVICE@DSW.COM .

Where is my order? Who will be delivering it?

Immediately after you place an order, there is a brief period when you cannot check on it. But once it ships, you will get a shipping confirmation email and you can follow its progress.

To check the status of your shipped order, track your order here. You will see information about the carrier and expected delivery date.

Please note that it can take extra time for deliveries to reach remote locations and APOs/FPOs. Also, we occasionally delay randomly-selected shipments for extra security verification.

How do I return or exhange my order?

Need to make a return or exchange? Easy. Click here to get started.

What is In-Store Pick-up?

Some items offered on our website are available for pick-up in store, including items available for Ship-to-Store (items shipped to a store of your choice for pickup in store). Not all items are available for this service nor is the service available in all stores. For same-day pickup, your order must be submitted by 6 p.m. local time or four hours before closing, whichever is earlier, and the item must be available at the DSW store you selected. Ship-to-Store items are not available for same-day pickup.

You will be notified via email when your order is ready for pick up.

How do I know if an item can be picked up in store?

On the product page choose "Free Pick Up in Store" and search by your zip code or city and state. If the item is available for same-day pickup, you will see "Free Pick Up Today".

The DSW In-Store Pick-Up service is not currently available in Puerto Rico.

Can I select to pick up certain items and have others shipped?

Yes! For items you still want shipped, select "Add To Bag" on the product page. If you would like to pick up an item, select "Free Pick Up in Store" and choose the store you would like to pick up from. Proceed to checkout to review your total order. Your shopping bag will show items for delivery and items for In-Store Pick-Up.

When will my credit card be charged?

After you place your order, your card will be authorized for the total order amount. When your order is picked up, the transaction will be finalized and your credit card will be charged.

What do I need to bring to pick up my order?

Please bring a government-issued ID (driver's license, military ID, passport, social security card, or birth certificate) and your order confirmation email.

Can someone else pick up an order on my behalf?

Yes, all you have to do is include their name in the "Alternate Pick-Up Person" section within the payment page. The alternate pick-up person will get all emails associated with your order, so they'll know when your order is ready for pick-up too. If you select an alternate pick-up person, either you or that person can pick up your order. When picking up your order, you or your alternate pickup person must show a valid government-issued ID and the order confirmation number.

What happens if I place an order when the store is closed?

If you are placing an order for product that is currently available, it will be ready the next day at open of business. If the order is a Ship-To-Store order, it will be available within 4–7 days. With all orders, wait until you receive the "Ready for Pick-Up" email before picking up your order.

Can I change my pick up store after I've placed my order?

Sorry, you cannot. Please call customer service so we can assist you.

How is my tax calculated?

For delivery orders, your tax is calculated based on the tax code where your order is delivered. For In-Store Pick-Up orders, your tax is calculated based on the tax code of the store location. If you have an order with one item for delivery and one for In-Store Pick-Up you could be charged different tax rates.

How soon can I pick up my order?

You will be notified with a "Ready for Pick-Up" email when your order is ready. Wait until you receive this email before picking up your order. Need to know your store's hours? Head here: Store Locator

How to report impostor websites?

DSW occasionally becomes aware of impostor websites. Impostor sites are often created as a way to gain access to information from people who interact with the site believing it to be legitimate. When we learn of these sites, we take steps to have the impostor site shut down and notify law enforcement. Our legitimate site is dsw.com. Please contact us at 1.866.379.7463 or CUSTOMERSERVICE@DSW.COM with any questions or to report suspicious websites.