DUBAI POLICE - Traffic alerts & fines

The Dubai Police App is our official smart channel to access all Smart Services. Our app has become even more intuitive with the newly added features and services for a better experience and enhanced usability.

Awards:

# WINNER OF BEST M-GOVERNMENT SERVICE AWARD

# WINNER OF WORLD SUMMIT AWARD–M-GOVERNMENT

# WINNER OF HAMDAN BIN MOHAMMED AWARD – SMART GOVERNMENT

This App is monitored and maintained by Dubai Police.

Copyright © 2013-2022 Dubai Police, all rights reserved.

User Guide

Amount refunded from DSG and taking long time to get the refund

Provide the customer with the DSG refund documents to contact the respective banks

Fines paid on the Internet, mPay, Smartphone, ENBD and not cleared from Traffic System

The reason maybe: a. If the amount is refunded after Dubai Police reconciliation provide the customer with the Dubai Smart Government Refund document with transaction No. OR (may be due to another fine on the same date)

Fines paid on the Internet, mPay, Smartphone,ENBD and cleared from Traffic System and no confirmation received.

Customer can call 901 for checking the transaction details and he/she should provide Driving License# or Vehicle Plate# or TC (Traffic File#) Number 

About DUBAI POLICE

Dubai Police Force was  established on June 01, 1956, and was based in "Naif Fort," as its Headquarters, until the year 1973 when it was moved to the current location. "Naif Fort" was transformed, later, into one of Dubai Police Stations.

We, Dubai Police, are proud to be an Arab modern police establishment with a force of more than fifteen thousand employees who are characterized by their degrees of high-level multi specialties and training. We are also proud to be one of the best security institutions, at all levels; locally, regionally, and globally. Dubai Police is an integral part of the United Arab Emirates Police Force. Its mission is to improve the quality of life, in the Country, by operating in accordance with the constitutional rights to enforce the law and maintain security and safety of the community and of everyone living in the Country.

Dubai Police Force is chaired by His Highness, Sheikh Mohammad Bin Rashid Al-Maktoum; Vice-President, Prime Minister, and Ruler of Dubai.

Excellence and Quality

Dubai Police uses the highest and the most precise measures of operation in performing its duties, functions, and powers, through the institutional performance indicators and the practice of the strategic planning, efficiently managing human and financial resources, and through simplifying procedures, strengthen community partnership, innovative initiatives, respect of personal excellence, and teamwork.

Dubai Police is the first Arab police institution to apply DNA testing in criminal investigation, the first Arab police institution to use Electronic Fingerprinting, and the first Arab police institution to apply the concept of "Clean Desk Policy".

Dubai Police Force is the first Arab police institution to establish a department exclusively for human rights. It is an overall "Community Police" that is exercising this role, preceding many police departments in the world.

Dubai Police Force is the first Arab Police to use the Global Positioning System (GPS) and the first to apply patrol location technique, ahead of many European and American countries.

Dubai Police Force won many awards for excellence; locally, regionally, and globally. In addition, it acquired numerous first-place awards in many competitions.

In keeping up with the cultural and technological advancement, Dubai Police is the first, at Arab World level, to introduce the "Electronic Services" in transactions and completion of procedures, remotely, in a record time and in an effective way.