e-Mongolia - Mongolia government services

The e-Mongolia system is designed to enable individuals to access government services at any time and from any location. The app has been enhanced with additional configuration choices, such as the ability to conceal the user's profile image and log in using fingerprint or facial recognition technology, as well as improved accessibility features.

Using Guide

Discover e-Mongolia, your digital gateway to a wide array of government services, accessible anytime and anywhere. This robust platform features enhanced privacy controls, allowing you to conceal your profile picture, and boasts secure biometric login capabilities for added convenience. Elevate your experience with its user-friendly interface designed to make government service access simpler and more efficient.

The application streamlines your interactions with government services, ensuring a smooth and hassle-free experience. Time-saving features integrated within the system allow for quick and easy service delivery.

Enjoy the benefits of streamlined processes with e-Mongolia, where convenience meets security at the tip of your fingers.

What We Offer

Ulaanbaatar /MONTSAME/. E-Mongolia electronic platform, which is intended to serve as a one-stop shop for various government services, launched officially yesterday, October 01. The Communications and Information Technology Authority, the developer of the E-Mongolia system, today organized a presentation on the system. 

The system, which compiles and integrates government services to provide easy and smooth round-the-clock access, now allows  citizens to obtain 181 government services through mobile application (iOS and Android) and online website, such as references, submission of request to government services, tracking of application processes without limitation of geography, locations, and time and so on. Furthermore, users are able to submit their requests and petitions to the government agencies, and get address location, office hour, and service conditions of the government agencies. 

Other government service systems, such as E-barimt (VAT promotion system under the Ministry of Finance) and E-halamj (social welfare services under the Ministry of Labor and Social Protection) have also been integrated into the E-Mongolia platform. Another 492 government services will become available on the system within the next year, according to the developer. E-Mongolia app users will not be charged for data used while accessing the app until the end of 2020 in agreement with mobile service providers, such as Mobicom, Unitel and Skytel as part of their social responsibility.

During the presentation of E-Mongolia platform, Chair of the Cabinet Secretariat L.Oyun-Erdene underlined that the system has been developed and introduced within the framework of the government’s long-term development policy ‘Vision – 2050’ and the government’s action plan for until 2024 with a view to reduce red tape and bureaucracy for citizens of the country and develop single-window service concept. 

“As five to seven years are estimated to be required for Mongolia to make a complete digital transition, the Parliamentary Standing Committee on Innovation and Digital Policy is developing several bills to ensure digital transition, such as bills on information security, data protection, etc. At minimum, MNT 10 billion could be cut on annual expenses related to paper-based document filings and postal services with the help of the full digitization of government services” said Oyun-Erdene.