eHub - Self-service for employees & customers

eHub Mobile is a self-service application designed for employees and customers in the building service and security industries. It offers quick access to essential information needed on-site, anytime. With eHub Mobile, you can access schedules, work tickets, and timekeeping as an employee, as well as job site and billing details as a customer. This app provides workforce and customer management tools conveniently on your mobile device.

The application is accessible to employees/supervisors and customers of TEAM Software clients who have licensed eHub. Your employer grants permission for accessing any employee self-service features, while access to customer self-service features is determined by your eHub contractor.

Comprehensive mobile platform for managing building services and security

eHub is a dynamic mobile application tailored for the building service and security industries, offering a comprehensive self-service platform for both employees and customers. It facilitates on-the-go access to pivotal data necessary for efficient site management and customer relations.

For employees and supervisors, the app is a transformative tool that streamlines job management. Users can view job specifics, access and finalize work tickets, and handle work requests with ease. Additionally, completing surveys and inspections, viewing customer invoices, and monitoring key financial aspects such as job budgets and profitability are made simple. Real-time attendance and scheduling information are readily available, empowering users to find replacements swiftly and create billable work tickets as necessary.

Employee Self-Service Features:

1.Manage Jobs：

- View job information and location

- Access, sign, and complete work tickets

- Submit and review work requests

- Complete surveys and inspections

- View customer invoices and requests

- Monitor job budgets and profitability

- Check real-time time and attendance information

- Find schedule replacements

- Create billable work tickets instantly

2.Manage People：

- View and modify schedules and timekeeping information

- Review compliance information

- Utilize targeted communication tools

3.Manage Personal Information：

- View pay stubs, W-2s

- Check hourly benefit balances (PTO/sick)

- Update contact information

- Clock in and out of jobs

Customer Self-Service Features:

1.View electronic invoices, job information, time and attendance details, schedules, scheduled job site work, and targeted communication items.

2.Request additional work, coverage, or other items and track request statuses.

3.Perform inspections or surveys and view results and deficiency status.

4.Sign off on inspections and work tickets.