eSewa - Mobile Wallet (Nepal)

eSewa is Nepal's pioneering mobile wallet. Users can open an account on their mobile phones, free of charge, and make monthly savings ranging from NPR 500 to NPR 2000 by paying bills like mobile recharges, electricity, water, telephone, internet, etc.

How to Use eSewa?

Registration

Download the eSewa app, and register by providing your mobile number, which will serve as your eSewa ID.

Funding Your eSewa Account

You can conveniently fund your eSewa account in four ways:

Through Internet or Mobile Banking

Load money into eSewa from your bank account through internet or mobile banking without any charges from 49 banks. If you do not have internet banking, visit your bank branch to enable it.

Via Counter Deposit

You can deposit funds into your eSewa account through counter deposits at partner banks including Global IME Bank Ltd., Prabhu Bank Ltd., Citizens Bank International Ltd., Rastriya Banijya Bank Ltd., Kamana Sewa Bikas Bank Ltd., Jyoti Bikas Bank Ltd., Mahalaxmi Bikas Bank Ltd., Saptakoshi Development Bank Ltd., ICFC Finance Ltd., and Nepal Investment Mega Bank Ltd.

Using eSewa Cash Point

Visit an eSewa Cash Point near you to load funds into your eSewa wallet without any extra fees.

You can also send and receive money from other eSewa users.

eSewa Services:

Mobile Recharge and Top-Up

Landline Bills

Airline and Bus Tickets

Electricity and Water Bill Payments

Internet Bill Payments

TV Recharge

Movie Tickets

Hotel Reservations

School Fees

Insurance Premiums

EMI Payments

Opening and Renewing DMAT Account

Credit Card Payments

Online Shopping

Bank Deposits

FAQ

How many devices and login credentials can be added to eSewa?

You can add up to 5 secondary details to your eSewa ID being mobile number or email ID.

User can have utmost of 3 devices bind in eSewa.

To add login credentials, login to eSewa, visit profile, click on devices and credentials >>credentials >> and add details.

How do I put money in eSewa wallet?

To make any transactions via eSewa, one must have a balance in eSewa. Therefore, eSewa can be loaded via four different mediums being internet banking, mobile banking, counter deposit, and via Cash Points.

Internet banking and mobile banking are the services provided by banks which upon login can be used in loading eSewa.

Through which mobile operators can I access eSewa?

eSewa can be accessed with NTC, Ncell, or Smart cell.

Does eSewa hold the money in its own bank?

Since laws and regulations in Nepal require licensed banks and financial institutions to collect and hold money from the general public, eSewa has duly appointed an ‘A’ Class Financial Institution as a settlement bank from the very first day of operation. Settlement Bank holds the rights and responsibilities of all the wallet balances in eSewa.

How do I get my money back if I no longer want to use eSewa?

With the bank transfer option available with us, you can have your amount transferred to the bank, if you wish to discontinue using eSewa.

I transferred some amount from my internet banking and/or mobile banking to my eSewa account, but I cannot see the update in eSewa?

Your eSewa balance should be updated immediately after transferring funds from any bank. However, if the amount has not been loaded in eSewa, then a few errors as below have created the obstruction:

-Failure of the communication link between a member bank and eSewa, or

-Insertion of wrong eSewa ID.

About eSewa:

Established in 2009, eSewa Pvt. Ltd. is a Nepali company that offers the first payment service provider in Nepal. eSewa operates under the F1Soft International subsidiary, a leading fintech company in Nepal.

Currently, eSewa has expanded its services to all 77 districts in Nepal with over 7.5 million registered customers, 200,000 eSewa Zones/Points, 49 partnering banks, and more than 300,000 merchants.