English
English

eufy Security - Home security monitoring

Protect your home with eufy Security's advanced monitoring technology

eufy Security
  • v4.8.6_2107 Version
  • 3.9 Score
  • 2M+ Downloads
  • In-app purchases License
  • 3+ Content Rating
Download Android APK (296.12 MB)
Old Versions
eufy Security eufy Security eufy Security eufy Security eufy Security eufy Security
CONS

time lag in app

Elevate Your Security with the eufySecurity App 🔒📹

The eufySecurity App seamlessly integrates with your security cameras, door sensors, and other eufySecurity products to provide real-time video and motion detection alerts, ensuring comprehensive protection for your property.

🔑 Key Features

📲 Instant Alerts & Monitoring

Real-Time Notifications: Receive immediate alerts for video and motion detection, helping you stay informed about activities around your property.

Remote Access: Monitor live feeds, review recorded footage, and manage your security settings from anywhere using your smartphone.

🛠️ Device Integration

Comprehensive Ecosystem: Connect various eufySecurity devices, including HomeBase, eufyCam, video doorbell, entry sensor, motion sensor, floodlight camera, indoor and outdoor cameras, and smart locks.

Seamless Control: Use the eufySecurity app to set up, manage, and customize your security devices, ensuring tailored protection for your home.

📥 Getting Started with eufySecurity

Download the App:

Available on the App Store (for iOS devices) and Google Play (for Android devices).

Download Now to gain complete control over your eufySecurity devices.

Create an Account:

Free eufySecurity Account: Sign up directly through the eufySecurity app if you don’t have an account yet.

Learn more about signing up for a eufySecurity Account for a secure start.

Connect Your Devices:

eufySecurity Products: Ensure you have at least one eufySecurity product that integrates with the app.

Network Requirements: Connect your devices to a 2.4 GHz Wi-Fi network to enable full functionality. For more details, check the requirements for using eufySecurity devices.

🔒 Enhance Your Security

Customizable Settings: Adjust notifications, camera angles, and recording options to suit your security needs.

Device Management: Easily add, remove, or configure eufySecurity devices to create a cohesive security system.

With the eufySecurity App, enjoy peace of mind knowing that your security system is at your fingertips, ready to keep your home safe and sound.

For more information and support, please visit our help center or contact our support team.

eufySecurity App v4.0 FAQ

Why are all my devices not visible after logging in?

If you choose a new region that is different from the previous one, the existing devices will not show up. Please log out of the app and reselect the correct region.

eufy Security

Why are all my shared devices not visible after logging in？

Please tap "My Home" and then tap the "Shared Device" to view all devices currently being shared with you.

eufy Security

How to enable the Security Report Feature？

The feature is disabled by default. You can enable it in the eufySecurity app. App side menu > Lab features > Daily Security Report.

eufy Security

What are the contents of the Daily Security Report?

The Daily Security Report contains all the thumbnails of the entire day, which can give you a quick overview of what happened in your home on a specific day.

Where is the Settings button for the device? 

On the device tab, please click the "..." icon to find the Settings button.

eufy Security

Where is the Snooze function?

On the device tab, please click the "..." icon to find the Snooze button.

eufy Security

What is the difference between “Share Home” and “Share Device”?

With ”Share Home”, devices are either added or removed from a specific Home profile and it is not necessary to share the same Home profile again. The new device information of the specific Home will be automatically synchronized to other shared users.

On the other hand, “Share Device” emphasizes single device sharing and is more flexible. It is used when you want to share only certain devices.

Note: If the app version of the admin account is running v4.0, but the app version of the shared account is older than v4.0, the device can only be shared using "Share Device" and not "Share Home".

Why are the device tabs of some devices different?

Depending on the products, the device tabs highlight the main features of a specific product, so the device tabs will be different.

Why the shared account can’t view the Daily Security Report?

Only the admin account has access to the Daily Security Report. If your account is a shared account, the Daily Security Report can’t be viewed.

Compatibility Between eufySecurity Devices and Smart Home Devices

This form will show the compatibility between eufySecurity devices and Smart Home Devices. 

eufy Security

eufy Security

Note:

1. GVA is the abbreviation of Google Voice Assistant.

2. For more details, please refer to Using Amazon Alexa for eufySecurity Devices and Using Google Assistant for eufySecurity Devices.

3. Meaning of Livestream & Prompt doorbell ring

Livestream: When voice commands are given, the GVA / Alexa will display a live view of Doorbell / EufyCam.

Prompt doorbell ring: When someone rings the doorbell, there will be ringing messages automatically delivered to Alexa; then the device with Alexa will start playing the voice prompt 'someone is ringing the bell'.

4. Baby monitor devices do not support smart integrations with Alexa/GVA/HomeKit.

5. eufy Devices are not compatible with Google TV now.

eufySecurity App Function Guide

eufySecurity App FAQ

1. Is the eufySecurity App free?

Yes, it is free of charge.  However, we do also provide additional charged services in the app that are optional for users, such as cloud backup and protection plan.

2. Where is the eufySecurity App available?

The eufySecurity app is available on App Store (iOS devices) and Google Play (Android devices).

3. What is the difference between the eufyHome App and the eufySecurity App? 

eufyHome is designed for smart home products, such as RoboVac, smart light bulb, smart plug and more.  eufySecurity is designed for security products only.

4. What are the compatible security devices with the eufySecurity App?

HomeBase series, eufyCam series, video doorbell series, floodlight camera series, indoor camera series, outdoor camera series, smart lock series, entry sensor, motion sensor, keypad and many more.

Note: SpaceView baby monitor series and Petcare series are not compatible with the  eufySecurity app.

5. What is the minimum operating system requirement to use the eufySecurity App?

The eufySecurity app is compatible with Android OS (5.0+) and iOS (11+) phones and tablets.  Please note using it on an operating system that does not meet the requirement may result in compatibility issues.

6. Is there a Windows/Kindle Fire version of the App?

Sorry.  The eufySecurity app is not compatible with Windows phones and tablets or Amazon Kindle Fire tablets.

7. Can I share the device(s) with my family?

Yes.  At the current stage, one device in the app can be shared with up to five guest accounts.  See Share Your eufySecurity Devices With Your Family.

8. How do I update the eufySecurity App?

The eufySecurity app will display a pop-up notification window after the app is launched when there is an update available.  You can also visit Google Play (Android devices) or App Store (iOS devices) to check for updates.

If you have any questions, please contact eufy customer support for further assistance.

eufySecurity App: Your All-in-One Solution for Home Security

Email: support@eufylife.com

Show More
Tags
Lifestyle
Information
  • Versionv4.8.6_2107
  • UpdateAug 09, 2024
  • DeveloperAnker
  • CategoryLifestyle
  • Requires AndroidAndroid 8.0+
  • Downloads2M+
  • Package Namecom.oceanwing.battery.cam
  • Signature82dbb6bd82dd85a2c12875dc8dc45cc4
  • Available on
  • ReportFlag as inappropriate
Old Versions
All Versions
Similar App
More by Anker
Popular Apps
User Reviews
3.9 6 Reviews
5
4
3
2
1
  • Nancy Palmer
    Nancy Palmer

    Push notifications indicate activity, but videos are missing when accessed. Unable to download videos. Eufy experience is terrible! Avoid purchasing Eufy. Support is unhelpful. Recordings on devices cannot be accessed. Separate storage shows the same time gap. Issue may be related to the app or a recent update. Received polite emails with no solution. Unable to access last videos of my loved one.

  • Pat Meyer
    Pat Meyer

    The app is great, it's user-friendly, quick, and always works well. I have a couple of suggestions though. It would be awesome if they could add widgets for devices, so I can easily control my floodlight cameras. Also, improving the integration with Google Home would be really helpful. Right now, devices only show up as either a camera or a light, even if they can do both.

  • Elvis Dizdar
    Elvis Dizdar

    The playback used to be great, but recently it's been terrible. It doesn't show the events and just keeps loading before showing an error. What's the use of recording if you can't watch it back? I own 3 eufy cameras and regret my purchase. The playback works inconsistently and it feels like a waste of money.

  • Michael Enoksen
    Michael Enoksen

    Have been using their cameras for more than 4 years, at both of my houses. Recently, the expensive wireless cameras have been disconnecting randomly. It's a common issue that other people are also facing. Even after reconnecting and recharging, the problem occurs within 2 days. It's frustrating and takes up a lot of time. There is a significant delay in recording with the wireless cameras and doorbell, making it hard to catch someone in the act. The video quality is decent. However, the wired 360-degree cameras work exceptionally well.

  • Hello Kitty
    Hello Kitty

    I got this doorbell video camera like 2 years ago. Sometimes it works really well, clear picture and sound. But because it's wireless, it can be unreliable when you really need it. It often has problems connecting, delays in showing what's happening, and notifying me when someone's at the door. My modem/router is only 2 meters away from it! It's frustrating when it doesn't ring properly at least three times.

  • Sonya Seybert
    Sonya Seybert

    The app was really good before, but now it's just okay. When you go to Devices/Settings on the Android app, you can't see the precise battery percentage for each security camera in a 2-digit format anymore. Instead, there's just an icon that vaguely shows how full the battery is, but it's not accurate most of the time. Many people are complaining about this problem online. Hopefully Eufy can fix this soon.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: eufy Security
  • Package Name: com.oceanwing.battery.cam
  • Signature: 82dbb6bd82dd85a2c12875dc8dc45cc4