Eurail/Interrail Rail Planner - Plan European train routes

My recent experience was really bad! The app is not easy to use. When you search, you must type the exact words, so if you're not fluent in German it can be tough without a map in front of you. Customer service is not helpful. There are no physical offices or phone numbers, only email support. And when you reach out, different people respond, and they keep changing how they will solve your problem. Overall, it was a terrible experience.

Yes, I had a great experience using this app for planning trips and staying informed. My phone broke, so I needed to transfer my pass to a new device. The process was swift. After returning from a 10-week journey, the app proved invaluable in helping me map out routes and connections. The more I explored it, the more features I discovered. While some countries charge reservation fees for fast trains, the app provides tips on how to dodge them.

The app is good at functioning, but the design could be better. When I try to add a journey to a trip, it's not ideal that I have to check a box to create a train ticket and then search for it elsewhere. It's just too complicated. A simpler solution would be to have a button to add a ticket for each journey in the 'My Trip' section. Also, it would be helpful to include a feature to search for train numbers like the one in the old SNCF app. Another suggestion is to enhance the app's offline capabilities.

I'm feeling so frustrated! We had our train reservation canceled out of the blue. After spending all day trying to reach our destination, we had to fork out money for reserved seats once more. On top of that, we were hit with a late arrival fee! Our vacation plans got ruined, and I am definitely not happy about it!

You absolutely need this app if you're traveling without internet. It displays schedules even when you're offline, which is a big advantage, and it covers almost all European countries. Whenever I need to find train connections in Europe, this is the go-to app for me. Even if you don't have a Eurail or Interrail pass, it's worth downloading just to check station connections. I used it smoothly during my trips through Italy, Switzerland, and Austria without any problems.

I really like how this system operates. But today, I tried booking a train ticket using a third-party service recommended by the app. However, I haven't received any response from them regarding the reservation I paid for via email. As I'm still new to all of this, I'm not sure how long I should wait before hearing back. If everything turns out fine, I look forward to making more reservations using this app.

Hey there! This app is just awesome, right? It's so user-friendly and convenient having everything you need in one spot. One cool feature that would make it even better is getting notifications whenever there are delays or cancellations with the trains. It's happened a couple of times lately where my train got canceled and I had no clue until I was already at the station. How great would it be to have a heads up on that, you know?

This app is not helpful at all. The information it presents is completely wrong. This caused so much trouble during my trip. It took me 8 hours and six train changes to get from Brussels to Amsterdam while the app showed only one change. Today, I booked a train from Amsterdam to Frankfurt that was supposed to be direct but turns out I need to make two changes. The arrival times are unpredictable as well. Moreover, the app's interface and user experience are very confusing and unclear.

This rail planning app is absolutely fantastic! Being able to see and plan trips without needing the internet is a huge help. It's important to keep this feature because not everyone has data. I rely on this app to plan my trips both locally and when I'm traveling through Europe. Anyone who rates this app with just one star must be lacking some brain power... Keep doing what you're doing, it's great!