Eurostar Trains - Book Europe travel

Eurostar Trains streamlines your high-speed train journey, making it easy, quick, and enjoyable. It's accessible in English, French, Dutch, and German.Eurostar and Thalys have merged to create a unified app under the Eurostar brand. Uncover great deals, find travel inspiration, and effortlessly manage all your bookings.

Features of our app include:

BOOK TICKETS

Secure seats for travel to over 100 locations in France, Belgium, the Netherlands, and Germany.

STORE TICKETS

Save your tickets securely in the app or Google Wallet.

FIND LOW FARES

Utilize our Low Fare Finder tool to discover the best deals.

MANAGE BOOKINGS

Update your travel details, seats, or arrangements on the go.

MANAGE CLUB EUROSTAR POINTS

View your points balance and redeem rewards.

ENJOY CLUB EUROSTAR BENEFITS

Access special discounts and benefits with your digital membership card.

RECEIVE LIVE UPDATES

Opt-in to receive real-time travel info and exclusive promotions.

SKIP THE LINES

Select Club Eurostar members can use the app for priority gate access based on their membership level.

ACCESS EXCLUSIVE LOUNGES

Certain Club Eurostar members can use the app to enter exclusive lounges based on their membership level.

FAQs:

- Can I change my booking?

Meeting cancelled? Feeling unwell? 

Typically, the time and date on your ticket can be changed, but not the origin or destination. Conditions vary according to your fare.

If you decide to travel on a different route, you’ll need to buy a new ticket.

Additionally, the name on your ticket cannot be changed. Anyone else wanting to travel on the same route will have to book their own ticket.

- Why do I get an error message when I try to print my own ticket?

Error generating ticket message

When attempting to print your own ticket you get an error message advising that there is a problem generating your ticket and to try later.

If you encounter this problem or you see 'Service unavailable', please go to the ticket desk in the station on departure from where we will be able to issue you with your tickets.

NOTE: if you are travelling from The Netherlands and encounter this problem, please contact our Eurostar customer service department.

- Is there wi-fi on board?

Yes. Trains across all routes have wi-fi on board.

Most of our stations offer wi-fi in public areas and in our lounges too.

- Is there anything I can't take on Eurostar?

Unlike airlines, we don’t limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like.

- How much alcohol can I take with me on Eurostar?

Although you can bring alcohol with you and we serve alcohol on board, safety is our top priority. So, please drink in moderation.

If you behave in an antisocial way which ruins the journey for other passengers or break any laws or by-laws, we might ask you to leave the train at the nearest station.

What's new

We've made some improvements and fixed a few bugs to make our app even easier to use.

We've updated our app so, if you book to travel from today, our tickets are now more flexible than ever before. And from 04 November, you’ll be able to travel in our new travel classes: Eurostar Standard, Eurostar Plus, and Eurostar Premier.

Don't delay! Download the Eurostar app now and enhance your journey experience.