Fido My Account - Track & monitor usage

Introducing Fido My Account

Tired of feeling like you need a degree in rocket science just to manage your phone bill and data usage? Well, fret no more! With our handy app, keeping track of your account details has never been easier. Say goodbye to the days of being caught off guard by unexpected charges or mysteriously disappearing data. We're here to empower you with the knowledge and control you deserve over your mobile experience.

Functions: 

- Monitor your data consumption in real-time and oversee your airtime, text, and long-distance usage as per your preference.

- Access and download a detailed PDF version of your bill for record-keeping.

- Conveniently settle your bills with your Credit Card while on the move.

- Enjoy an additional 5 hours of data – one hour, five times a month, available with all Fido PulseTM plans.

- Handle your travel preferences easily.

- Update your contact details and billing address without the need to contact customer service.

- Modify your payment method effortlessly with just a few taps.

- Customize your add-ons directly from your mobile device.

- Stay informed about your network connection status through Network Aid feature.

FAQ

What does adding a line mean?

Adding a line simply means adding a new phone or tablet line to an existing Fido mobile account.  Your new line can be on a 24-month agreement or you can even Bring Your Own Device and add a line to a device that you already love.

What are the benefits to adding a line to my account?

So many benefits!

- Save the Setup Service Fee when you add a line online through My Account.

- Have everyone in one account, all on one bill.

- Easily manage all lines in your account from your Fido My Account profile.

- Exclusive offers are frequently available when you add a line online through My Account.

How long does it take for my phone or tablet to arrive?

Your new device typically takes 2-5 business days to arrive unless otherwise indicated on the device page.