FirstCry - Baby care essentials

Welcome to the world of FirstCry - where baby needs meet tech!

With over 3 Lakh Products, choose from glittery jackets or comfy slip-ons.

Did you know we offer stunning outfits and top diaper brands?

Get expert advice on parenting from India's largest network.

Immerse yourself in a sea of toys and baby care!

Have trouble choosing a name? Pick from 80K baby names!

Strut in style with high-fashion gear for your little one.

Explore our vast collection of strollers and nursery furniture.

Share precious memories with friends through our app feature.

Track your child's growth and vaccination schedule effortlessly.

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F.A.Q.s

What is Firstcry?

Firstcry is Asia's largest online store for baby and kids products. We cater to the needs of our buyers (mothers buying for their kids) from before the kid is born upto his/her early teens.

What is the benefit of buying from Firstcry?

Our company philosophy is pretty simple: We want to offer the best possible deal for our customers for the products that we all want to buy for our children. Our endeavour is to ensure that you get the widest possible choice of top rated brands and products at the best possible price anywhere in India combined with best possible service and timely delivery of products at your doorstep.

Where are the offices of FirstCry located?

Currently our office is located in Pune while the orders are shipped from our warehouses located across India.

What products does Firstcry sell?

We sell products of all the leading brands for babies and kids across sections right from diapers, baby food, infant accessories, gears (strollers, high chairs),nursery furniture, clothes & footwear to toys and school products. We also stock items from some of the leading importers and domestic manufacturers of the country. The items undergo a thorough check by our QA team before they are stocked.

What's the minimum order value required to place an order?

To place an order, a minimum order value of Rs. 99 or more is required (Excluding COD charges, Shipping charges, or value reduced after the application of coupons or any other offer).

How do I know my order has been confirmed?

After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email id, along with an SMS to your registered mobile number confirming the order.

How do I check my order status?

We will ship your package within 24 hours of receiving the order. We will also mail you the name of the courier company and the tracking number of your consignment to your registered email address. You will receive an SMS about the same. In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. Alternatively, you can check the same in My Account page, where Track Shipment option gives you the current status of your order being shipped.

Is it safe to use my Credit Card Online at Firstcry.com?

We accept VISA, MASTER, AMERICAN EXPRESS and DINERS Credit Cards issued in India and we accept Debit cards of all banks issued in India. International credit/debit card transactions are also accepted through Paypal, so now you can place orders with Firstcry from outside India and we will ship it to your dear ones in India. All your transactions online are protected & secured by SSL (secure socket layer) technology from GoDaddy.com. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

What if an item is out of stock?

We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. We will notify you at the time of check out if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hours and the money will be returned to you in the same mode by which the payment was made within 10 working days. Some items (which are restocked regularly) and is temporarily out of stock may appear on display with an out of stock tag. You can use the Notify Me option and we will inform you once the product is replenished and available for sale.