FlixBus - Bus tickets booking

Introducing ExploreBus

With ExploreBus, navigate Europe affordably and securely. Unveil new cities, connect with loved ones frequently, and embark on rejuvenating getaways. Simply reserve your tickets in the app, board the bus, and savor your journey! Traveling with ExploreBus is simplicity personified. Just snag the free app and give it a shot. 

For those craving more insight, here are helpful pointers to kick off your adventure 😉

RESERVATIONS

Select your preferred route, input passenger details, opt for a payment method, and finalize your ticket purchase. 

App perks include:

- Your app doubles as your ticket; no need for hard copies

- Exclusive deals solely accessible via the app

- Seamlessly manage and tweak your reservation at will

TRAVEL IDEAS

Anticipating your next escapade? Pin down your dream destination with the exploration map and ignite your wanderlust!

TRIP ASSISTANCE

View trip info and tickets anytime on your mobile and track your bus’s location. Let the app direct you to your bus stop. Crucial updates like delays or stop changes will be relayed to you via push notifications or texts, ensuring you stay informed. Remember to green-light push notifications!

LUGGAGE

Each ticket includes 1 free carry-on and 1 free suitcase or travel bag. No fuss about extra baggage – easily transport them affordably on the bus. Bike spots are also up for grabs, just select the option during booking. Bus operators are eager to assist you with storage. For further specifics on regulations and charges, consult our FAQs.

RIDE COMFORT

Expect a seat with a comfy, adjustable backrest, ample legroom, private power outlets, and onboard restrooms. Make use of our complimentary Wi-Fi during the journey and purchase snacks and beverages from our staff. Keep boredom at bay by delving into our treasure trove of movies, e-books, games, and audiobooks on the ExploreBus Onboard Entertainment Portal. Onboard amenities availability varies; refer to our FAQs for comprehensive details.

ECO-FRIENDLY TRAVELS

ExploreBus is on a mission to render the entire bus fleet carbon-neutral. You can balance your carbon footprint through a contribution when securing your ticket.

Sounds enticing, doesn't it? See you onboard!

To ensure optimal travel experiences, we'll seek permission to access the following functions:

✓ Calendar: To store your trips in your calendar

✓ Location: To guide you to the nearest bus stop

✓ Camera: To scan the QR code on your booking confirmation and seamlessly upload your tickets to the app

For additional details, check "Permissions" at the bottom of this page.

FAQ

Can I change my booking myself?  

You can change your booking on Manage My Booking.

Passenger name. You can correct small typos free of charge. Typos that require more than a couple of quick fixes may be considered as a name change. This will be considered as a cancellation and according to our Policy fees will apply.

Phone number and e-email address. These changes are free of charge.

Departure date or time. When changing departure date or time, you must first select the ride you want to change. Then you can choose the new date or time from the available options and confirm changes. If the new ride is more expensive, you’ll need to pay the difference. If the new ride is cheaper, the difference will be issued to you as a voucher.

This change will be considered as a cancellation and according to our Policy fees will apply.

Do I receive an invoice for my booking?

Yes, you automatically receive an invoice sent via e-mail.

If you need an invoice with an address on it, tick the Add billing address box during the booking process.

To add an invoice address to your existing booking, log in to Manage My Booking and open the Invoice section. From here you will be able to change the address by clicking on Change billing address.

How do I cancel my ticket? 

You can cancel the entire booking or just a part of your journey up until 15 minutes before departure and you will receive a full or partial refund in form of a voucher. Please click on Manage My Booking.

You'll receive a new booking confirmation by e-mail after the cancellation.