Foot Locker - Shoe shopping & rewards

The Foot Locker App is your gateway to FLX rewards, iconic sneakers, exclusive releases, and much more.  Our app is like having a personal sneaker genie in your pocket, ready to grant all your shoe-shopping wishes. From limited edition releases to classic favorites, we make sure you stay steps ahead in the sneaker game. So why stress when you can just swipe and strut? Lace up, hit download, and let's kick it with Foot Locker!

Enroll in FLX and enjoy numerous benefits:

• Accumulate points across all our brands.

• Enjoy complimentary standard shipping with no minimum purchase requirement.

• Exchange XPoints for exclusive items, experiences, and gift cards at the rewards center.

• Receive a special birthday treat.

• Gain access to exclusive sales and events for members only.

• Avail special gifts during promotional purchases.

• Stay ahead of the game on the latest releases by being an FLX member.

• Progress through different status levels for more rewards.

Secure new releases:

• Organize your reservations through the new My Releases feature.

• Benefit from Head Starts simply by being a member, sign up today to enhance your chances of reserving coveted items.

• Stay informed about upcoming releases with the Release Calendar.

• Receive alerts on exciting new releases before others through push notifications.

Shop:

• Explore the trendiest footwear and apparel.

• Browse top brands like Jordan, Nike, adidas, Reebok, and more.

• Locate the nearest store using the Store Locator.

• Simplify checkout by scanning your credit card directly within the app.

• Save payment and shipping details in My Account for swift checkout.

• Stay updated on sneaker culture and news.

Shop Foot Locker effortlessly, anytime and anywhere!

FAQ

What is a credit card security code (CVV)?

For your protection, we require an additional set of numbers known as a credit card security code. This is an extra safeguard for credit card purchases.

Depending on the credit card type, it's the 3- or 4- digit number printed on the back or the front of your credit card.

Why are multiple charges appearing on my debit/credit account?

When you place an order using a debit or credit card, an authorization is obtained from your bank. The authorization places a temporary hold on the funds.

These funds have not been deducted but are being held within your account to ensure the order can be processed.

This hold typically lasts from 3-7 days, depending on the policy of your bank. Your debit or credit card will not be charged until your order is shipped.

If your order is sent out in multiple shipments, (items may ship from a store, and/or our Warehouse) separate authorizations for each shipment may appear on your account.

How will I know that you have received my payment?

We always send a Payment Confirmation email as soon as we have received your order payment. This may take up to 48 hours depending on the payment method used. If you haven’t received the email after 48 hours, make sure to check your spam/junk folder. Should you still are unable to find it, our Customer Service Team will be happy to help.

Need help? Ask our chatbot!

Simply click on the "Chat" button on the bottom right-hand side of the page to start chatting.

My payment keeps getting declined!

We understand how annoying this can be!

As part of our security measures, our system automatically rejects payments if the inserted details don’t match the correct ones. Always be sure to double-check:

- The billing and payment information that you enter

- If there are sufficient funds in your account

- Whether you have to enter the 3-digit CVV code (if paying my debit or credit card)

If the transaction keeps getting declined, we recommend contacting your bank about the issue or trying a different payment method.