GameFly - Game rental service

GameFly stands out as the supreme choice for Android devices when it comes to video games and movies

- Access a vast collection of video games across all major gaming platforms by renting or obtaining updates

- Explore the newest Blu-ray and DVD movies through rentals

- Purchase new or pre-owned items, preorder upcoming releases, and retain items that were initially rented

- Read user reviews and ratings, explore screenshots and videos

- Conveniently manage your account and queue on the move if you are a GameFly member

What is GameFly?

GameFly is the nation’s leading video game rental service with thousands of titles available. With our service you can rent games or movies and keep them as long as you like! With GameFly there are never any late fees or penalties - we encourage you to take your time to play and enjoy at your own pace. To get started, just Sign Up and add any desired titles to your Q. We’ll ship them straight to your door, and there are no shipping charges to receive or send back discs.

We carry games from all major platforms, including:

     •     PS4

     •     Xbox One

     •     PS3

     •     Xbox 360

     •     Wii U

     •     Wii

     •     3DS

     •     PS Vita

…and more!

Members have the option of managing their Q either through our website or with the GameFly mobile app. If you really love one of the titles you have out, you can choose to buy it directly from your Q (when available) and keep it forever. We will send you the original case and any codes that it may come with. Members also receive free shipping for purchasing new and used titles!

Games and movies are shipped through U.S. Postal Service first class mail, from our shipping centers located in:

     •     Los Angeles, CA

     •     Pittsburgh, PA

Ways to Self Return

It's easy! Here’s a step-by-step guide on how to use the self-return feature for your rental:

1. Check Eligibility: If you are eligible for self-return, you will see the Self Return button next to your rental in your queue.

2. Click the Button: Click on the Self Return button to initiate the process.

3. Follow the Prompts: Follow the on-screen prompts to ensure you are returning the correct disc. Make sure to double-check that you have selected the right game or movie.

4. Confirm Your Return: The site will ask you to confirm your return. Once you confirm, you’re all set!

5. Mail the Envelope: Make sure to put the envelope in the mail as you normally would, at your earliest convenience.

FAQ's about GameLock

1. How does it work?

When you have a game you’d like to “Lock”, choose the “GameLock” icon that appears on both the game page and the Q. You do not have to remove other games from your Q, or worry someone else might get a copy and you miss out. Make sure you have the game "Locked" into your GameLock by the 30 day cutoff and that you return 1 of your games so that you have an open slot. This allows you to keep enjoying GameFly, while still guaranteeing that major game.

2. When should I put my return in the mail?

We recommend you put your return in the mail 2 to 7 days prior to release of the GameLock game. This ensures you have an open slot upon release.

3. What games can I add to GameLock?

Most future release games will be available for GameLock If a game is available for GameLock, we'll display a button when you add it to your Q or on the Q page itself next to the game. You won’t be able to add any game to GameLock regardless of plan after the game approaches 7 days before its release.

4. Does this mean my non-GameLocked games will suffer poor fulfillment?

Absolutely not. In fact, one of the major advantages to GameLock is it gives us a better picture of what our members’ rental intentions are, which allows us to fulfill standard Q titles with greater accuracy.

5. What happens if I didn't get to GameLock I want before the 30 day cutoff?

You can still keep that game at the top of your Q, and we will try to fulfill your request for the game when it releases, but we cannot guarantee you'll get the game if it's not in your GameLock. However, you can upgrade to the Elite Plan (subject to a pro-rated upgrade fee at time of upgrade) and add it to your GameLock up to 1 week before release.

6. Why a 30 day window?

Like any retailer, we have a cutoff window, with which to order copies. This is our order cutoff window. We will absolutely be reviewing this timeframe, and if we find it can be improved, we will do so. Our goal is to get as close to real-time fulfillment as possible for you.

7. What if I'm on a Movies Plan or a Budget Plan?

Only the Standard (All-Access) Game Plans and the Elite Game Plans currently qualify for GameLock. You'll need to upgrade your plan (subject to a pro-rated upgrade fee at time of upgrade) if you wish to take advantage of this special feature.

Enroll today to join and enjoy the benefits.