Gopuff - Food delivery service

Gopuff is like a magic teleportation device, swiftly delivering thousands of items to your doorstep in as little as 15 minutes. Whether you need groceries, frozen food, home care products, or party supplies like snacks, drinks, and even alcohol, Gopuff has got you covered. Skip the middleman and the surge pricing - everything comes straight from our micro-fulfillment centers.

History

Gopuff is headquartered in Philadelphia, Pennsylvania, and was founded in 2013 by two Drexel University students: Yakir Gola and Rafael Ilishayev. Gopuff was originally an on-demand hookah delivery service but expanded to delivering food and goods typically sold in convenience stores.The company began offering delivery services in Philadelphia before moving into other cities, including Seattle, Boston, Phoenix, and Atlanta.

In 2016, Gopuff raised $8.25 million in A round funding. In 2019, the company reportedly raised $750 million in funding from SoftBank, with a commitment for up to $250 million more. Also in 2019, Gopuff opened a new headquarters in the Finnigan's Wake building in Northern Liberties.

Gola and Ilishayev were included in a 2017 Forbes 30 Under 30 list for retail and ecommerce and later in the year, were together named Target Magazine's target marketer of the year. While founding Gopuff, Gola and Ilishayev bonded over their similar ancestries and family backgrounds, and later became supporters of Drexel's Jewish community, providing funding for Drexel Chabad to purchase a new building in 2020.

In October 2020, the company announced that it had raised $380 million in a funding round led by Accel and D1 Capital Partners, bringing the company's total value to $3.9 billion. In November, Gopuff agreed to purchase BevMo! for $350 million. The alcoholic beverage chain has 161 stores in California, Washington and Arizona.

In March 2021, Gopuff announced that it had raised $1.15 billion in funding from investors including D1 Capital Partners, Fidelity Management and Research Company, and Luxor Capital. That month, it was listed on CNBC's Disruptor 50 list.

In April 2021, Gopuff added the first independent board member, Betsy Atkins, to its board.

In May 2021, Gopuff acquired Fancy, a UK-based food delivery service. Also in May, Gopuff and Uber Eats announced a partnership to sell products from Gopuff through the Uber Eats app.

In June 2021, Gopuff acquired Liquor Barn, an alcoholic beverage chain, and announced the acquisition of RideOS for $115 million.

In February 2022, Gopuff signed a multi-year partnership deal with McLaren.

In July 2022, Gopuff announced closure of 76 of its U.S. warehouses and layoffs impacting about 1,500 employees. The company still intends to expand services at other high-performing locations. In October 2022, the company conducted more layoffs, firing some 250 employees.

Join the FAM, and download Gopuff today!

YOUR FAVORITE ITEMS

- Thousands of snacks, drinks, everyday essentials and more at your fingertips

- Get items for your next party delivered in no time – Cheese and charcuterie, paper towels, cleaning supplies, we have what you need

- With over 500 micro-fulfillment centers, we’re able to deliver your favorite products in over 1000+ cities

- Seamlessly check out with your preferred payment method – credit card, debit card, Apple Pay, or Venmo

JOIN THE FAM FOR NO FEES & FREE DELIVERY

- Gopuff FAM members get even “lower than low” prices on everyday essentials like eggs, milk, paper towels, and more. FAM members save an average of $25 per month ($300/year)

- Discover insane weekly deals of up to 60% off dropping every Monday, exclusively for members

- Gopuff FAM members pay $0 delivery fees on every order, any time of day

JOIN STUDENT FAM

- Are you a student? College and university students get full access to Gopuff FAM membership benefits at a 50% discount. Student FAM can often pay for itself in as little as one order.

SHOP YOUR FAVORITE BRANDS

- Lay’s, Reese’s, Tito’s and more. Find local and well-known names all across Gopuff to order what you want

- Starbucks is now available 24/7 for select Philadelphia areas. Coffee lovers can now order their favorite lattes and specialty beverages on Gopuff

- BevMo! customers can now get unparalleled liquor and wine selection delivered in as fast as 15 minutes by Gopuff in California, Arizona and Washington

AWESOME CUSTOMER SERVICE

- No bots here! Our Gopuff Customer Service representatives are human

- We hope to deliver your order just right, but just in case it’s not exactly what you expected, you can always give always our team a call

- Get what you need, how you expect it. We got you covered

FIND GOPUFF NEAR YOU

Gopuff has 500+ micro-fulfillment centers, BevMo! and Liquor Barn Stores. We also serve 1,000+ cities. Find us in Los Angeles, San Francisco, New York City, Philadelphia, Chicago, Austin, San Diego, Houston, Seattle, Miami, and many more across the United States!

Download Gopuff today, join the FAM, and get more than just meal delivery to your doorstep – in as fast as 15 minutes.

Please note：

Beer, wine, liquor, and hot, fresh prepared foods available in select markets. Must be 21 to purchase alcohol. Please drink responsibly.

Gopuff is not available in all markets–but you never know. Want us where you are? Find us on social @gopuff or visit gopuff.com for more.

We need to know about this app

Services and operation

Gopuff primarily delivers goods typically found in convenience stores such as snacks, drinks, household items, toiletries as well as pet and baby products like diapers. Beer, wine, and spirits are available for delivery in some markets.

In December 2015, Gopuff launched a beer delivery service called goBeer. In May 2016, they launched an alcohol delivery service called goBooze. These services are organized under the umbrella of goBrands Inc.

The company owns warehouses that stock many of the products it delivers, including electronics, food, medications, and pet supplies.

A fall in demand following the sector’s boom during the Covid-19 lockdowns affected Gopuff as well. In March 2023, Uber couriers were handling at least 4 per cent of all Gopuff orders in the US, to deal with a gap in the latter's own driver workforce. The two companies were also reported to be in talks for Gopuff orders to be placed through the Uber Eats app.

Privacy issues

In 2018, researchers from Northeastern University found that the Gopuff mobile app recorded user interactions that involved personal information, and transmitted the resulting video to a website affiliated with analytics company Appsee. Appsee criticized Gopuff for violating its terms of service. Gopuff stated that it would remove Appsee code from future versions of its iOS and Android apps, and amend its privacy policy to disclose possible data transfer to the app.

Controversies

In March 2023, Gopuff was fined $6.2 million by Massachusetts Attorney General Andrea Campbell for misclassification of employees as independent contractors and other state labor law violations.

In May 2023, Gopuff lost its license to deliver alcohol in Massachusetts after it delivered alcohol to 19 underage people near Boston College in 2021.

More Information about this app

Browse through a wide range of your favorite brands like Ben & Jerry’s, Coca-Cola, Reese’s, Lays, and many more, all at unbeatable prices. Enjoy a special offer for new customers - 50% off your first two orders with the code: WELCOME (maximum discount $20 per order).

With over 500 micro-fulfillment centers operating round the clock in over 1,000 cities, Gopuff ensures swift and convenient deliveries. Join the FAM for exclusive perks such as discounted prices, weekly deals up to 60% off, and zero delivery fees.

Students can also benefit from a 50% discount on the FAM membership. Craving coffee at odd hours? Gopuff has you covered with Starbucks available 24/7 in select areas. Additionally, BevMo! customers in certain states can enjoy fast liquor and wine deliveries.

Count on our human customer service representatives for assistance anytime. If your order isn't what you expected, just give us a call - we aim to satisfy your needs. Locate Gopuff near you in cities like Los Angeles, New York City, Chicago, and more across the United States.

Download Gopuff today to experience quick, hassle-free deliveries, right to your doorstep.