Hertz Rent - Car rental reservations

Save time and hit the road faster with the free Hertz® rental car app for Android. Gain the ability to reserve, modify, and review your bookings with a few swipes of your finger, reducing wait times so you can reach your destination sooner. Streamline car rental reservations for business trips, family vacations, or any other upcoming travel plans!

By downloading the Hertz Android App, you can immediately access these features:

- Simplify the log-in process with Hertz's one-touch app login.

- Enjoy updated mobile navigation and menus for seamless usability.

- Expedite your next car reservation by utilizing your previously saved searches.

- Easily locate a nearby Hertz branch worldwide – Listings include operating hours, contact details, and directions to the site.

- Benefit from exclusive offers and content through Hertz Gold Plus Rewards® app integration.

- And much more…

Choosing Your Hertz Vehicle

Here are a few examples of the different vehicle types you’ll be able to choose from. We have cars suited for every occasion. Whatever your need, we’re sure to have something that works for you.

Sedan

Wagon/Estate

4x4/SUV

Minivan

Special Collection

Electric Vehicle (EV)

What perks come with the Hertz Gold Plus Rewards program?

- Accumulate Hertz Rewards points, unlock car rental benefits, and access exclusive travel perks to earn complimentary car rental days, upgrades, and more.

- Membership sign-up is completely free within the Android app, enabling you to start earning rewards promptly.

- Enjoy a personalized in-app experience showcasing your name, member number, status, and car rental rewards points balance all in one convenient spot.

- View forthcoming reservations upon logging in or access your complete Hertz car rental history for new bookings and expense report completion.

- Effortlessly review or adjust upcoming car rentals with a few taps.

- Utilize Hertz Rewards Points to settle your car rental expenses directly from the app.

- Easily save, modify, and update your preferred payment method. Store work or personal credit cards for convenient travel bookings for both business and personal trips.

In 2020, Hertz Gold Plus Rewards was acclaimed as the best car rental rewards program by FlyerTalk.com, an online platform boasting over 750,000 members, 30 million posts, and garnering 20 million page views monthly. This recognition is significant as during a period when companies were cutting back due to COVID, Hertz continued to invest in its Gold Plus Rewards program, offering travelers a superior rental experience amidst challenging times.

As a valued customer, your satisfaction motivates Hertz to attain these esteemed accolades:

- Women's Choice Award – Best Car Rental Loyalty Program

- Ethisphere Institute Award - World's Most Ethical Company - 2020

- Recommend Readers' Choice Award – Best Car Rental Company (7x Winner)

- FlyerTalk Awards – Best Car Rental Loyalty Program (8x Winner)

- AAA Discounts and Rewards – Outstanding AAA Partner of the Year (2x Winner)

- Trazee Awards – Favorite Car Rental Company

- Global Traveler Award – Best Car Rental Company (6x Winner)

- Bitacora Award – Best National Car Rental Company (7x Winner)

- Annual World Travel Awards – Favorite Car Rental Company

All you need to know about Hertz rental car reservations

Making a Reservation with Hertz

It’s really easy to make your reservation with Hertz. You can do it:

- in person at a Hertz counter

- over the phone

- online.

Each step is straightforward so don’t worry if you need help when booking online. Just call us and we can talk you through it.

Step One: When you reserve a rental car, start by telling us where you want to pick it up from. This could be in another city, state or even country. You’ll also need to tell us the date and approximate time you’d like to pick it up.

Step Two: Then, put in your drop-off date and time and let us know if the location is the same as the pick-up point. 

Step Three: From there, you will be able to pick the type of car you want to book, according to your needs. You’ll also be able to let us know whether you’re prepaying for the car before you arrive or at the pickup location before you get the keys. 

Car rental reservations have never been easier, thanks to Hertz.

Picking Up Your Hertz Rental Car

When you arrive at the Hertz counter or branch to pick up your car, there are a few things you should know, so your experience is quick and free of stress.

Make sure you arrive with all the relevant information you’ll need:

- your booking confirmation

- your ID

- your credit card.

The customer service advisor will need to see your driver’s license and credit card to make sure everything matches the booking.

There are some things to consider when you come to collect your car:

Please ensure you turn up for your reservation on time - we like to make sure everyone gets everything they need during their slot. We also want you to have plenty of time to ask questions, check your booking and make us aware of any issues.

When you pick up the car, it’s a good idea to check over the rental agreement before you sign and ask questions about any additional optional services that we might offer, such as prepaid toll passes or prepaid fuel cards to get you around.

When picking up the vehicle, we recommend a walk around the vehicle. Take note of anything you see including scratches or small dents. You should make sure if there is anything that photos are taken by you and the customer service advisor, and that everything has been recorded before you drive away.

Returning Your Hertz Rental Car

Your trip is over, and although you’ve had a great time, it’s now back to reality. First things first, handing back the rental car. When you’re going to return your vehicle to the Hertz branch or counter, we ask that you fill up the gas tank as this will help the next customer.

Please return your vehicle to the agreed location, allowing plenty of time for traffic and our end-of-rental checks. We’ll also confirm with you any additional charges or fees that are applicable, and also factor in time to sign the rental agreement. Once all the paperwork is done and the car has been checked, you’re good to go.

Understanding Hertz's reservation policies

When you book your rental, you will get a copy of our reservation policies. These include how to change or cancel your booking, how to pay or get a receipt/invoice, and what to do if you need a refund. Just let us know if you need a bit more guidance on our car rental reservation process.

Any changes or cancellations can be done through your profile on the Hertz website. If you wish to change the card which you’ll be using to pay for your reservation, the booking will need to be canceled and re-booked. When canceling, please try to cancel at least 48 hours before to receive a full refund.

Any refunds will be made within 5-10 working days back into the account for the card on file with us.  

To learn more about Hertz:

The Hertz Corporation transcends being just a rental car entity – We are committed to evolving and meeting our customers' diverse requirements by offering a wide array of vehicles and services. With a rich history of monumental strides, bold initiatives, and innovation, we have built our brand into the reputable entity it is today. Discover why millions of travel customers choose Hertz for their car rental needs each year.