HiwatchPro - Home security monitoring video

HiWatchPro Health is the companion app for the smart bracelet (Fitpro). It mainly includes features such as step counting, various sports modes, sleep monitoring, and other health monitoring functions. Suitable for sports enthusiasts and those who care about their health.

How to Pair HiWatch App to your Smartwatch

    1. Download the HiWatch App, available in Android and iOS platform

    2. Install the app, just follow the usual app setup

    3. When you successfully installed the app, you will be prompted by a login from

    4. Pick an option for signup/registration

        Signup and Register via form

        Third Party Login (Facebook, WhatsApp)

        Skip ( jump over)

        Picking the skip option will bypass the registration but you will not be able to save your settings, and recorded activities into the cloud

    5. Once you proceed to the main UI of the app, you will be prompted by the following permissions

        Notification Access ( allow HiWatch to read all notifications etc)

        All HiWatch to access devices location

    6. On the HiWatch Dashboard, tap on the “Equipment” to add your device in the support app.

    7. Tap on “Connect Device”, if the Bluetooth connectivity is not activated, it will ask you to activate the wearable

    8. The support app will try to search for the device to

    9. Tap on the device, to connect and pair your smartwatch to your HiWatch app

How to Pair HiWatch Pro App

    1. Download the HiWatch Pro app

    2. Install the Support app

    3. On the Dashboard, tap on the “Set” menu

    4. Tap on “ Bind Devices to Experienced Features” (note: it will automatically turn on the Bluetooth, if its disabled)

    5. The app will ask you for a Permission

        HiWatch Pro Wants to Access the Devices Location

    6. The support app will automatically search for the smartwatch to be pared

    7. Select/ap on the compatible smartwatch to pair

Troubleshooting Problems with HiWatch App or the HiWatch Pro App

1. The support app can’t pair or connect with the device

Possible Solution:

    Restart your device both smartwatch and smartphone

    Check if the Bluetooth of your smartphone is turned on

    See compatibility requirements

2. The Connection Keeps Disconnecting

Possible Solution:

    Install the latest app version

    Uninstall the app, and reinstall the app

    Unpair and pair it again

3. Can’t receive Notifications

Possible Solution:

    Make sure the smartwatch is connected

    Setup Notification Permission, allowing the smartwatch to receive messages, whether its SMS or social app messages, this also includes call notifications

4. Unable to login

Possible Solution:

    Might be slow internet connection, with the app server ( try to login after several minutes)

5. Error after an app update

Possible Solution:

    Uninstall the app and Reinstall again

    Downgrade to a lower version

What does HiwatchPro provide for you

Sleep Monitoring:

- Accurately measure your sleep habits and provide different suggestions for improving your sleep quality.

Dial Settings:

- Mix and match various dials to display a colorful life.

Sports Modes:

- We offer multiple sports modes for you to choose from, including running, cycling, and walking.

Information Push Notifications:

- Receive mobile phone messages based on your settings, support various app message reminders, incoming call alerts, text message reminders, and one-click reject calls on the watch.