JPJeQ - Queue management app

Application for queue numbers for use at JPJ branches across Malaysia.

History of the Road Transport Department (JPJ) Malaysia

The Road Transport Department (JPJ) was established in 1937, under the Traffic Enactment of 1937. British martial law in the Federated Malay States. Its administration at that time was known as the Road Transport Board which functioned to control and license public enterprises. With the establishment of the Malayan administration in April 1946, the authority of the board was taken over by the Motor Vehicle Registration and Inspection Office which covered the whole of Malaya.

Before 1937, the control of motor vehicles was under the 4 Federated Malay States, namely the Perak and Selangor Police, the Chief Inspector of Negeri Sembilan and 6 District Officers in Pahang. Control was not in force in the Non-Federal Malay States. Apart from the 4 states regarding motor vehicles until the Traffic Enactment 1937 was passed.

In line with the opening of the department, a road law called the Road Traffic Ordinance 1953 was passed to replace the Traffic Enactment 1937. Given the importance of the tasks of enforcing the law, especially against commercial vehicles, the Enforcement Division was established to carry out the enforcement function.

On 1 April 1946, the Road Transport Department was established with the aim of coordinating all aspects related to transportation for the entire state. In connection with the establishment of this department, various acts related to Road Transport were enacted such as the Road Traffic Ordinance of 1958 and the Road Transport Act of 1987. This aims to standardize the country's transportation laws in addition to being a basis for JPJ to carry out its responsibilities. Following the significant progress in the national transportation system in 1980, JPJ was increasingly burdened with various responsibilities in improving the quality of its services. In line with this, the internal structure of the department was restructured to increase efficiency to suit current needs and interests. As a result of the diversity of functions in each section of this department, various innovations were created to improve the quality of efficiency in services. The 90s era showed the most encouraging progress due to the existence of encouraging demands on the transportation system.

The Malaysian Road Transport Department is one of the departments under the Land Division, Ministry of Transport Malaysia. Responsible for providing counter services for vehicle and driver licensing and enforcing the Road Transport Act 1987 to ensure prudent drivers and safe vehicles. In addition, it is also an organization that provides high quality services, manages revenue collection and enforces the transport act transparently and effectively.

Vision, Mission and Objectives 

ALL

Becoming a World-Class Road Transport Enforcement Management Organization.

MISSION

Regulate motor vehicles, drivers and road traffic to ensure safety and efficiency through enforcement and delivery of efficient, integrity and high-tech services to meet the needs of customers and the country as well as safeguard the welfare and develop the capabilities of professional citizens.

OBJECTIVE

Establish and regulate the registration and licensing of motor vehicles in a systematic, integrity and innovative manner.

Create and administer an effective driver training, testing and licensing system to produce motor vehicle drivers who are competent, compliant and prudent.

Enforce and administer road transport laws with commitment and integrity to create a society that has a culture of compliance with road rules.

Regulate and administer motor vehicle safety standards efficiently and with integrity to meet the needs of road users, the environment and the country's automotive industry.

Create and manage road safety governance through the implementation of advocacy, intervention and education programs towards the culture of road safety.