Malaysia Airlines - Flight booking & tracking

Fly with ease: book flights, check-in, and access exclusive deals.

12.0.25 Version
4.8 Score
2M+ Downloads
Free License
3+ Content Rating

Download Android APK (104.67 MB)

Old Versions

PROS

The app is intuitively designed so that users can easily navigate and use various features

It provides a digital boarding pass function that users can view and use at any time

The update adds support for Simplified Chinese, Traditional Chinese and Japanese, making it convenient for more users

Users can easily track Enrich points and membership status to enjoy more travel benefits and privileges

CONS

Flight information and itinerary updates may not be timely, resulting in users not being able to get the latest travel information

Sometimes the system crashes

Experience the world with a touch of Malaysian Hospitality

We are the full-service national flag carrier of Malaysia, and our ultimate goal is to get you to where you need to be comfortably and conveniently with all the warmth and friendliness of our Malaysian culture.

As a member of the oneworld Alliance, you can also expect a superior and seamless travel experience that lets you access the benefits and perks from 14 different airlines across the world.

Business, leisure, or maybe a blend of both. Our app is designed to accommodate all your travel needs right at your fingertips.

Awards

2024

- PIKOM Digital Excellence Awards 2024

Malaysia Aviation Group

Digital Excellence Award in the IT Users Customer Experience Category

- Linkedln Talent Awards 2024

MAB Academy

Top 3 finalists in the Learning Champion Category

- 51st ARTDO International World Conference 2024

HRD Excellence Award Individual Category

Dato’ Mohd Khalis Abdul Rahim

- World Travel Catering & Onboard Services Expo 2024

Malaysia Airlines

Bronze – Cabin Concept of the Year 2024

- Loyalty & Engagement Awards 2024

Gold – Best Customer Retention Strategy

Silver - Best Loyalty Strategy in Travel & Hospitality

Silver - Best Partnership in Loyalty Programme

- Global Brand Awards 2024

Malaysia Airlines

Best Airline Brand - South East Asia

Best Cabin Crew - Malaysia

- Cellars in the Sky Awards – Business Traveller

Malaysia Airlines

Gold Medal for First-Class White Wine Category

Silver Medal for First Class Cellar

Bronze Medal for First Class Sparkling

- Putra Brand Award 2023

Transportation, Travel & Tourism

(Gold) – Malaysia Airlines

(Bronze) - Firefly

Free baggage allowance

The following is a list of free baggage weight allowances based on fare type.:

A. For Domestic within Malaysia and International (except for Malaysia to Japan (vv) Jeddah, Madinah and AMAL operated flights)

Malaysia Airlines

For MH operating direct flights between KUL & SIN v.v. only, the FBA entitlement for each fare family is as per shown in the table below.

Malaysia Airlines

B. For Malaysia (MY) to Japan (JP) Routes

Malaysia Airlines

C. For Jeddah, Madinah and AMAL operated flights

Malaysia Airlines

Note :

The above applies to all bookings made from the respective effective date onwards. For bookings made prior to the effective date, the free baggage allowance as per passengers’ tickets will be honoured.

Infant with Economy Lite is entitled to 10 kg FBA and a standard of 10 kg for other purchased fare brands on all Cabins

The current allowable number of pieces and baggage dimension remains

You can check-in as many pieces of baggage as you need, as long as the total weight does not exceed the maximum baggage allowed for your cabin class. Apart from the FBA given, passengers are also entitled to a Cabin Baggage Allowance. Cabin baggage is carried and stowed by passengers within the aircraft cabin, in the overhead stowage bin. Please note that this baggage is within the control, care and custody of passengers at all times throughout the flight.

In addition to cabin baggage, passengers may also carry the following additional Items onboard for free of charge subject to terms and conditions.

If passengers’ baggage exceeds the free baggage allowance, the relevant excess baggage charges may be applied. Passengers may also opt to purchase prepaid baggage in advance of their travel.

Malaysia Airlines first class upgrade guide

Booking an upgradeable Malaysia Airlines business class fare

Not every business class ticket can be upgraded using Enrich miles, and unfortunately the Malaysia Airlines website doesn’t highlight which tickets are eligible during the booking process – but there’s an easy way to tell before you pay for your trip.

When making your booking on the website, click on the fare price you’re interested in buying, then click ‘booking details’ to the right:

Malaysia Airlines

Then, scroll down until you see ‘Class:’ in the list.

Malaysia Airlines

Malaysia Airlines allows points-based upgrades on all paid business class fare types except the lowest-cost ‘Z’ fares – so if the letter here is anything other than ‘Z’ (in our example, it’s ‘C’), the ticket is eligible for an upgrade using Enrich miles.

(Note that flights which were originally booked using frequent flyer points are not eligible for points-based upgrades: only paid business class fares corresponding to the ‘J’, ‘C’ and ‘D’ fare types.)

Should you encounter a ‘Z’ fare, you can consider choosing a more expensive fare type in order to upgrade (but remember, upgrades aren’t necessarily guaranteed), or you could request an upgrade using money, covered further below.

Again, Malaysia Airlines offers first class only aboard its Airbus A380s – usually found flying between Kuala Lumpur and London – so while you won’t be able to upgrade to Malaysia Airlines first class on flights between Australia and Kuala Lumpur, you may be able to upgrade on the longer leg to London if you’re flying the Kangaroo Route.

Upgrading to first class using Malaysia Airlines Enrich miles

How many miles you’ll need for your first class upgrade depends on the type of business class fare you purchased.

On Kuala Lumpur-London flights, passengers booked on the most expensive tickets (being ‘J’ fares) need to part with 85,000 Enrich miles, while those on mid-range business class fares (‘C’ and ‘D’ classes) require 90,000 Enrich miles for the same.

Again, book a ‘Z’ fare, or use points to book your original business class ticket, and you won’t be able to upgrade to first class using Enrich miles.

Upgrades using Enrich miles can be requested via the airline’s website or the Enrich contact centre (13 26 27 within Australia), and if an upgrade is available on your flight, it can be locked in as soon as your booking is finalised.

There’s no easy way to check if first class upgrades will be available on any given flight – so if you’re only booking your business class ticket to upgrade it to first class, we’d suggest contacting Malaysia Airlines to confirm upgrade availability before you make a paid reservation to avoid disappointment.

MHupgrade: bid for first class upgrades

Don’t have any Enrich miles to your name? That’s ok – the ‘MHupgrade’ system allows most business class passengers to bid for a first class upgrade.

Eligible passengers are sent an email roughly 48 hours after making their booking – but even if this doesn’t appear, you can check your eligibility to bid by plugging in your booking details into a special portal on the Malaysia Airlines website.

How much you bid is entirely your call, provided you remain within variable minimum and maximum amounts displayed during the bidding process. Higher bids have a greater chance of success, although at least in the case of upgrading from economy to business class, we’ve had success in offering only the minimum amount.

Bidding closes 72 hours before a flight’s scheduled departure time, and you’ll learn your fate approximately 48 hours before wheels-up.

Buying a first class upgrade at the airport

If you haven’t managed to swing a first class upgrade using miles or money through the airline’s bidding system, you may be able to purchase an upgrade to first class at the airport as a last resort.

There’s no guarantee that this will be offered on your flight, and the asking price may vary every time you travel – but it doesn’t hurt to keep your eyes peeled for signage around the check-in area advising that paid upgrades are available, or simply ask the check-in staff.

Whether the asking price represents good value largely depends on your budget and how much you (or your company) paid for your original business class ticket: but for special occasions or if you’ve never flown first class before, the opportunity could well be one to take advantage of.

When flying from Kuala Lumpur, you can also request a paid first class upgrade via the business class lounge service desk until 45 minutes before the flight’s departure.

(If you’re flying Australia-Kuala Lumpur-London, that’s often the best way to go, as Australian airport staff may not be able to upgrade your KL-London leg before your journey has begun – so make a beeline for the lounge while in transit and ask what’s possible.

With so much of the first class service centred around fine dining and top-shelf wine, be aware that your ability to enjoy these may be limited if you upgrade at the last moment, rather than by using miles or the upgrade bid system further in advance.

That’s because most airline catering orders are finalised a few hours before departure – roughly around the time that check-in opens, if not a hour sooner – so first class will have been catered for the expected number of passengers, meaning your meal and beverage orders may get last preference as you weren’t expected to be flying at the very front.