MOHRE - Job & visa information

The MOHRE mobile application offers a variety of services for business owners and employees in the United Arab Emirates.

Most Used Services

- Issuance of Establishment Card

- Updating the Establishment File

- Issuance of a New Work Permit - Overseas

- Private Tutor Licensing

- Issuance of a New Work Permit - Domestic Workers

- Issuance/Renewal of Employment Contracts

- Issuance of a new Employment contract - Domestic worker

- Cancellation of Work Permits and Employment Contracts

- Cancellation of a domestic worker's work permit (inside or outside of the country)

- Cancellation of a domestic worker's Employment Contract (inside or outside of the country)

- Filing a Labor Complaint - Absence from work

- Absence from Work (Absconding Report) Domestic Workers

- Register labor complaints - Private Sector Employees

- Register a Labor Complaint (Domestic Workers)

General FAQ

1. How can a customer submit a complaint, suggestion or inquiry?

Suggestions, inquiries and complaints can be submitted through the customer's voice link or through the call center.

2. In case of applying for a domestic worker “private driver”, how many vehicles must be registered under the name of the sponsor?

There must be two vehicles registered under the name of the employer to obtain a private driver and three vehicles registered under the name of the employer to obtain two private drivers. Except for the Emirate of Dubai, the traffic file is linked in all emirates.

Employers who own vehicles registered in the Emirate of Dubai will need to attach their vehicle registration certificates or statements issued by competent authorities, employers from other emirates are excluded from that requirement.

Otherwise, the customer may submit an exemption application to one of the domestic worker service centers.

3. How does the Ministry of Human Resources & Emiratization deal with the Free-Zone employees?

For labour complaints, a labourer can submit a request through the official MOHRE website. In the Free-Zone icon, attach a letter issued by the free-zone disputes office stating that a settlement couldn’t be reached. The request will be responded to within 48 hours to take action to refer it to court. The labourer can also track the request status through MOHRE call centre.

4. What are the available Service Channels through which I can apply for a new Job Offer?

You can apply through Tasheel Service centres, Tasheel for establishments – Tawseel cars

5. How to apply for Pre Approval for Temporary Work Permit?

You can apply through Tasheel Service centres, E-Services (smart Tasheel), or MOHRE mobile application.

6. How do I get a license to use one of the Ministry’s trademarks?

You cannot do so due to a decision to stop receiving new requests from all MOHRE outsourcing centers.

For business owners, the application allows them to apply for services such as contract renewals, bank guarantee refunds, absconding cases, and more.

Employees can use the app to view their contracts, lodge complaints about their companies, and access various other services.