Moj A1 - Mobile payment & rewards

The A1 mobile application allows you, as a user of the A1 mobile network in Serbia, to handle everything in one place, whenever it suits you.

Welcome to the world that inspires 25 million people in 7 countries and encourages you to independently create your digital experience.

Features that we know you will find useful:

- Prepay the tariffs for 3 or 6 months, directly with your account or bank card. For prepaid users only.

- Send, take and activate 24 hours of free internet.

- Discover security-related services and activate A1 Home Assistance, SafeNet, Screen Insurance or A1 Internet Protection and always be at peace.

- Change your tariff once a month with just a few clicks and without additional charges.

- Track your current consumption and remaining units.

- Easy access and review of monthly bills for the last 6 months with payment options of credit or debit card at no charge.

- Buy a voucher through a subscriber account or webshop and renew your prepaid account or any other prepaid account.

- Switch less for more! In the Moj A1 app, change minutes or text messages to megabytes - and vice versa.

- Within the My A1 application, you can buy digital gaming vouchers and pay for them through your A1 account, without using credit cards.

- Activate A1 TV and easily change basic or activate additional packages. Find content just for you and manage the number of screens you want to watch TV on.

- Do you have problems related to fixed services? Within the Moj A1 app, with the help of a Digital Technician, you can solve the problem yourself without calling Customer Service, and for questions related to tariff activation, consumption or other services, ask our chatbot Nikša.

- Surprise! Whenever we have the opportunity, we like to surprise you with our special discounts and benefits.

How to start?

1. Download and install the Moj A1 application

2. Switch to mobile internet if you are on Wi-Fi

3. Log in automatically with your number

4. If you are not a mobile user, enter your username and password

5. Browse our introductory screens and find out what you can do inside the My A1 application

POSTPAID

In the A1 app, as a postpaid user of the A1 mobile network, you can:

- At any time, check your current account balance, as well as bills from the past 12 months

- View your usage of minutes, gigabytes, SMS messages, active promotions, and other details of your tariff package

- Purchase tariff and roaming add-ons

- View your active add-ons

- Utilize available promotions

- Pay your bill

- Renew your contract

PREPAID

In the A1 app, as a prepaid user of the A1 mobile network, you can:

- Check your credit balance at any time

- Utilize current promotions

- Purchase an add-on according to your needs

- View your active add-ons

- Request activation of emergency credit

- Top up your A1 prepaid number wherever you are

BENEFITS

With the A1 app, you can keep track of all new promotions, activate great benefits you have with A1, and enjoy excellent offers from our partners for purchasing various products and services.

FIND THE NEAREST A1 STORE

In the A1 app, easily find the nearest A1 location on the map and visit us at one of the A1 sales points throughout Serbia.

SUPPORT

We have prepared a section with answers to frequently asked questions so that you can quickly find answers to all your questions about the app in the A1 app, and you can always call us via Customer Service.

IT STARTS WITH YOU

Let's step into a new chapter together where everyone has the opportunity to start something different, and 1 makes a difference.

NOTE:

Vip continues the story as A1, therefore, we recommend existing users of the Moj Vip app to update their app to have all functionalities fully available when switching to the Moj A1 app.

For displaying user data within the app, mobile internet or WiFi must be enabled. If the user wants to access their data over WiFi, they can do so by entering their username and password created for Moj A1.

Data usage through the A1 network due to accessing content within the app in the national traffic is not charged. During usage, the app may access external content subject to charges according to the valid A1 price list. Data consumption while using the app in roaming will be charged according to the valid prices for data roaming.