My inwi - Phone plan management

With the my inwi application, manage all your mobile and internet lines easily and independently.

Tips for Using Inwi Services

1. Choosing the Right SIM Card

Purchase Location: For the best experience, consider buying your Inwi SIM card at the airport upon arrival. Staff typically speak English and can assist with installation, although prices may be slightly higher than local stores due to convenience.

Local Stores: If you opt for a local store, ensure you have a basic understanding of Darija (Moroccan Arabic) to avoid misunderstandings about pricing and service offerings.

2. Data Plans and Coverage

Plan Selection: Inwi offers various data plans tailored to different needs. Assess your data requirements based on your stay duration and usage patterns before selecting a plan.

Network Coverage: Inwi is known for its strong network coverage across Morocco, including urban and rural areas. This makes it a reliable choice for both locals and tourists.

3. Using Digital Services

My Inwi App: Download the "My Inwi" app to manage your account easily. You can check your balance, top up your plan, and access customer support directly from your smartphone.

Online Services: Take advantage of Inwi’s digital services to handle self-care operations without visiting a physical store. This includes managing subscriptions and accessing customer support through their online platforms.

4. Roaming Options

Roaming Activation: If you plan to use your Inwi SIM while traveling abroad, ensure that roaming services are activated. You can do this via the My Inwi app or by contacting customer service.

Check Rates: Familiarize yourself with roaming rates in advance to avoid unexpected charges when using your phone outside Morocco.

5. Mobile Payment Solutions

Inwi Money: Consider using "Inwi Money" for mobile payments, which allows you to make transactions easily without needing a bank account. This service promotes financial inclusion and is particularly useful for tourists.

6. Customer Support

Contacting Support: If you encounter issues, you can reach out to Inwi’s customer service by calling 120 from your Inwi line or visiting their website for assistance.

7. Stay Updated

Promotions and Offers: Keep an eye on Inwi’s website or social media channels for any promotions or new services that may benefit you during your stay in Morocco.

The App provides functions including:

📈 Track your consumption in real-time with detailed information, and keep an eye on your call, SMS, and internet balances.

💳 Recharge your own line or that of a loved one securely using your bank card or recharge card, and defer payment of your bill.

🚀 Switch to a mobile package at any time via the "My Line" section of the app.

🧾 Pay your bills or those of a loved one, and also set up due date reminders.

🌍 Activate your Roaming with just one click! Check the rates by zone and by country by activating the pass that suits you.

📲 Enjoy and subscribe to your chosen inwi services in just a few clicks.

🎁 Benefit from gifts every Wednesday thanks to the inwi club.

🆘 Get assistance, My inwi allows you to chat directly with an inwi advisor, retrieve your PUK code, suspend your line in case of loss or theft of your phone, initiate sending the internet configuration SMS for mobile, access the contact form for information requests.

📣 The My inwi application does not consume your internet balance during navigation and is available for free download on the Play Store.