My Zong - Data usage manager

My Zong serves as your digital companion for recharging, activating bundles, managing MBB device accounts, accessing usage details, gaming, discounts, and more. By simply logging in to My Zong App, you open up a world of exciting possibilities.

Ways to Install

For Android (Android OS 5 & Above is compatible)

- Visit Android Playstore

- Search "My Zong" & install MY ZONG APP

OR

- Copy the attached file

- Copy APK in Phone/Memory card storage.

- Access APK file from Phone.

- Click the file and select Install

- Register your Zong number

- Sign In and Use the application

For Apple (iOS 8 & Above is compatible.)

- Visit Apple APP Store

- Search "MY ZONG APP" & install.

- Register with your Zong number

- Sign In and Use the application

For Huawei APP Gallery (Android OS 5 & Above is compatible)

- Visit Huawei APP Gallery

- Search "My Zong" & install MY ZONG APP

- Register your Zong number

- Sign In and Use the application

What can you get

Account Information:

1. Check Current Balance & Usage：Instantly view your account balance or postpaid dues.

2. Overview of Call, SMS, Internet Usage：View a concise summary of your communication activities over the last 7 days.

3. Link Multiple Accounts：Easily connect up to five Zong numbers to manage them simultaneously.

4. Free Resources Tracking：Quickly access details about your remaining free resources.

Customized Bundle Creation:

1.Tailored Solutions：Create personalized bundles to suit your requirements from a selection of over 1500 exclusive options.

Offers and Bundles:

1. Bundle Insights：Stay informed about the latest offers/bundles including FAQs and terms.

2. Purchase Bundles：Acquire any Zong bundle, such as Hybrid bundles, Data offers, SMS & Call packages, and more.

3. Exclusive Deals：Access special app-only bundles.

Discounts and Special Bonuses:

1. Discounts on Leading Brands：Enjoy amazing discounts on popular brands and services.

2. New User Promotion：Receive a complimentary 6GB (200MB daily) offer upon initial app registration.

3. Daily Rewards：Win up to 500MB daily by engaging in a fun game, available to play three times a day.

Recharging Options:

1. Online Recharge：Easily recharge any Zong number through straightforward procedures using debit/credit cards, Easy paisa, or Jazz cash.

2. Voucher Cards：Redeem voucher cards of varying denominations within the app.

3. Instant Loan：Obtain instant credit at any time for prepaid Zong numbers.

4. Yaari Load：Share your prepaid balance with other Zong prepaid numbers.

Online Store:

1. 4G Handsets：Avail exciting plans with 3/6 months free data upon purchase of any Zong 4G handset.

2. 4G MBB Devices：Enjoy discounted deals while purchasing 4G MBB devices.

Instant Gaming:

1. Huawei-Powered Games：Play engaging games provided by Huawei Ltd., offering both free and subscription-based daily/monthly bundles for unlimited gameplay.

Apps and Entertainment:

1. Infotainment Magazine：Access the latest news, weather forecasts, health tips, Quran recitations, fashion updates, health advice, sports news, and more.

2. Islamic Portal：A platform providing Azaan timings, Quran interpretations, Hadiths, and more.

3. Crickwick：Stay updated on cricket matches, series, interviews, and play fantasy games.

Settings:

1. Profile Customization：Choose a favorite avatar and edit your profile name.

2. MBB Device Management：Easily handle your Zong MBB devices by registering child numbers for access to self-services.

3. App Language：Available in English, Urdu, and Chinese.

Value-Added Services:

1. Call/SMS Blocking：Block unwanted calls and messages, and subscribe to caller name identification, dial tunes, and missed call alerts bundles.

2. Additional Apps Access：Explore various exciting apps like Zong TV, Zong Cinema, Spotify, Islamic apps, etc.

3. Tax Certificate Download：Retrieve tax certificates related to your registered number.

Customer Support:

1. FAQs and How-to Videos：Find answers to your queries via detailed FAQs and instructional videos.

2. Live Chat：Utilize the live chat feature for immediate help from our 24/7 customer support team.

3. Social Media Integration：Connect with our official social media accounts to stay updated.

Widgets and Notifications:

1. Widgets：Four different attractive widget options are available for Android users.

2. Usage Notifications：Enable notifications to receive timely alerts on your usage.

Zong Club Offer:

1. Form a group of five members and subscribe to the Zong Club offer for 30 days to enjoy exclusive free resources.

FAQs:

What will be the procedure to sign up the application?

Enter your number without zero e.g. 31XXXXXXXX and click on register, password/PIN will be shared via SMS & system will automatically register APP in case of positive verification.

Are there any charges of the application?

No, application is free of cost however internet charges will apply.

Are there any charges to check balance or free resources?

No, it is free of cost

Are there any charges to activate/deactivate any service?

Yes, standard charges of the product will be charged.

SIM Price

About eSIM

eSIM (Embedded SIM) is an advanced sim technology which is embedded in customer’s phone (at the time of manufacturing of mobile phone) to activate mobile number without inserting a physical SIM. The SIM stores all information that is necessary to identify and authenticate the mobile subscribe by downloading profile through QR code.

eSIM REGISTRATION & ACTIVATION PROCESS

- Customer has to visit nearest Zong Customer Service Centre / Franchise to get eSIM

- eSIM can be availed by Book Your Number option or by replacing any existing Zong number with eSIM

- After BVS verification for BYN / SIM Replacement, MSISDN & ICCID will be mapped with eSIM Profile

- A physical voucher having eSIM QR code will be handed over to the customer

- Customer has to scan the QR code by following below process to downloaded eSIM profile

- The device / mobile should be connected to internet / Wifi

- Select cellular settings from the device settings option

- Select Add Cellular Plan option under cellular settings

- Open mobile camera to scan the QR code

- Once the QR code is scanned. eSIM Profile will be downloaded on device and eSIM will be ready to use

Step by Step Activation

For Your iPhone

- Make sure iPhone X, iPhone XS Max or iPhone XR is updated to iOS 12.1 and above (you can check eSIM enabled handsets in Handset Supported section below

- Scan the QR code provided by our agent

- Go to Settings > Cellular

- Select “Add Cellular Plan” to launch the camera automatically

- Use your iPhone to scan the QR code

- Type default code “0000” when asked to enter

For Your Android Phone

- Make sure your eSIM enabled Android handset is updated to latest version (you can check eSIM enabled handsets in Handset supported section below)

- Scan the QR code provided by our agent

- Go to Setting > Sim Card Manager

- Select eSIM > Add Mobile Plan to launch the camera automatically

- Use your phone to scan the QR code

- Type default pin code “0000” when asked to enter

- Your eSIM is ready to use

eSIM CHARGES

Rs. 1500 will be charged from customer for eSIM.

HANDSETS SUPPORTED

Handset companies are working to make new upcoming phones eSIM enabled. In the meantime, if you have any of these phones you are in luck because it is already eSIM enabled!

iPhone XR

iPhone XS

iPhone XS Max

iPhone 11

iPhone 11 Pro

iPhone 11 Pro Max

iPhone SE (2020)

iPhone 12 Mini

iPhone 12

iPhone 12 Pro

Haven't logged in yet? Head to the Play Store, iOS App Store, or Huawei App Gallery, search for My Zong, and install with a single click. Dive in and experience the convenience of our self-service features with My Zong!