myCricket - Manage Cricket wireless service

Looking for a game-changer? Try out the myCricket App!

Revamped with your convenience in mind, the myCricket App is user-friendly, smooth, and at no cost. It empowers you to take charge of your Cricket Wireless account anytime, anywhere, just at the tap of a button.

What's in Store:

Homepage for Your Account

No more guessing about your wireless account status, as we've streamlined it for you to effortlessly keep track of payments, plans, data usage, due dates, and exclusive deals.

Easy Payments

Need to make a payment hassle-free? Look no further! Explore various effortless payment methods and save up to $60/year with the Auto Pay credit.

• Credit or Debit Card

• Cricket Refill Card

• Gift Cards

• Google Pay

• Samsung Pay

Plans and Traits

Choose from our assortment of plans and features that cater to your budget and lifestyle. Utilize the app to personalize each based on your requirements.

Data Monitoring

Fed up with exceeding your data limit? Our data usage monitor and countdown timer will keep you informed, ensuring you're always aware of how many gigs of data you have left each month and the remaining days in your current billing cycle.

Assistance

Whether you need an inquiry addressed or are simply curious, we've got you covered! Sorted by categories and popular topics, we furnish solutions to frequently asked questions. In case of any issues, our proficient support representatives are available to troubleshoot.

And the cherry on top...our latest feature on the app:

Shopping

If you have an unlocked device and wish to transition from your current carrier to the Cricket network, we'll assist you through the seamless process of transferring your phone – all via the myCricket App!

Given its intuitive design and practical functionalities, individuals might encounter:

Heightened happiness

Diminished stress levels

The urge to provide outstanding Ratings & Reviews

A feeling of achievement

But don't just take our word for it. Give the app a try yourself and discover a reason to smile.

FAQ

I forgot my username. What should I do?

If you have forgotten your username, sign in online or onto your myCricket app, then click forgot username. You will receive a text with your username if the information you provided is correct.

Where can I find my account number?

You can get your account number through Chat, by signing in online or on your myCricket App, calling Cricket Support, or visiting a Cricket store.  

Where can I see my account balance?

Visit view your account to see the amount due and due date, set up or change your Auto Pay preferences, or pay via credit or debit. (To use a Cricket Refill, or Service Payment card, you’ll need to visit Quick Pay.)

Can I see a list of payments I've already made?

Yes, just visit view your billing and payment history to review activity over the past 12 months so that you always have a record of your recent transactions.  

Just select a date range to see what you paid and when as well as itemized charges for ease of refence. For new customers, note that recent purchases, payments and scheduled plan and feature changes will appear in your next billing cycle.

Can I manage the emails or texts I receive from Cricket and others?

Yes! Stay in the know by subscribing to Cricket emails and texts to receive special offers and more. Managing the texts and emails you receive is easy. Just visit Manage Texts or Manage Emails to opt in or out of emails and texts from Cricket or other third party vendors. You will be able to manage this function or add emails for all lines on your account.