MyDigi Mobile App - Data usage tracking

MyDigi Mobile App has been launched by Digi Telecommunications Sdn. Bhd. in Malaysia to offer users a convenient all-in-one solution for managing their Digi mobile accounts. This app caters to both prepaid and postpaid users, providing features such as bill payments, internet usage monitoring, buying and topping up internet packages, and accessing exclusive deals on food and drinks throughout Malaysia.

Convenient Bill Payment and Credit Top-Up in Malaysia

The MyDigi telco mobile app simplifies bill payment procedures, enabling users to settle their bills with just a few taps from any location in Malaysia without the need to visit a physical store. Additionally, users can download and keep track of past and current billing statements through the app.

Running low on prepaid credit or facing an expiring plan? Easily reload your phone credit using the MyDigi app to stay connected with your loved ones. By choosing an online prepaid reload quantity, users can receive additional data, call time, and credits, saving both time and money.

Monitoring Data Usage and Changing Internet Plans

Under the "Internet" section on the app's homescreen, users can track their mobile data consumption and quota in real-time. The app displays data usage alongside remaining days until the data quota refreshes or expires, offering a clear overview of data utilization.

Users can also check the data usage of other numbers by selecting the desired phone number from the side menu, allowing for easy monitoring. When it's time to renew or switch internet plans, users can do so seamlessly within the app.

Data Top-Up and International Roaming Options

When in need of additional mobile data, users can purchase data add-ons tailored to their preferences and budget through the app. These add-ons range from basic internet access to entertainment options like games, music, and videos, as well as larger data packages for general use. The "Buy Add-Ons" tab on the homescreen or the "Box of Surprise" page facilitates add-on purchases.

For travelers heading outside Malaysia, securing an international roaming pass in advance ensures a steady data connection during the journey. Users only need to select the destination country and subscribe to a suitable roaming internet package.

Check Internet Usage, Network Signal & Coverage, & Switch Internet Package

Check your internet usage, access and coverage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are displayed side by side to give you a clear picture of how much Internet data you consume and how much you need. You can also use it to check the areas that can give you the best network signal.

Digi users can also view how many days remain till their phone plan or Digi postpaid data quota expires or is renewed for the next use cycle.

If you wish to check your other numbers' mobile data usage, go to the side menu, choose your phone number, and the usage information for that number will be displayed.

When your current prepaid or postpaid data package expires, you can switch to a new one using the MyDigi app!

Internet Top Up and International Roaming Passes:

Is your mobile data plan insufficient? You can buy Internet add-ons that are suitable for your usage and budget.

The add ons range from basic Internet access to more intensive entertainment (games, music, and videos), as well as larger data purchase options for general use.

The 'Buy Add-Ons' tab on the homescreen or the 'Box of Surprise' page in the app can be used to purchase add-ons.

Simply select the country to which you will be traveling before subscribing to a roaming Internet package.

Once you have made the purchase, using it as a hotspot for your other devices or gadgets will be easy.

Support Features

Within the "Support" section of the app, users can access FAQs under "Self Help" for quick assistance. In case the required information is not found, users can submit queries via the "Get In Touch" section to reach MyDigi's representatives. The status of raised tickets can be monitored under "My Case Status" for updates.

Digi FibreHome & Broadband Internet/WiFi

Get unlimited high-speed FibreHome internet broadband plans with MyDigi telco mobile App, offering Malaysia's best-value fiberhome broadband service. Manage fiber and broadband WiFi usage and bill payments effortlessly through the app and receive a free broadband WiFi router upon signing up.

Digi EKYC App: Self-Registration and SIM Card Activation (Prepaid & Postpaid)

Activate your prepaid or postpaid SIM cards conveniently using the Digi App’s Electronic Know Your Customer (EKYC) feature. Simply tap 'Activate SIM' to begin the activation process. Enjoy Digi's wide coverage and fast data plans hassle-free!

To discover more about the MyDigi telco mobile app, visit https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise for detailed information. Embrace a fresh app experience with MyDigi today!