MyJPJ - License & vehicle registration

I logged in and was told to change my password every 3 months. The app should have taken me to a page to change the password, but it didn't. I got stuck at the login page. So, I decided to change the password and entered my IC number and email address. A message popped up saying that a TAC was sent to my email. I tried this twice and received nothing in my email. This app is really frustrating and poorly designed.

Changing password frequently is necessary to maintain strong cyber security measures. However, doing it too often can be inconvenient as users may end up choosing simple and easy-to-guess passwords. This poses a security risk. Moreover, having to reset passwords while in the middle of the road to show valid road tax can be dangerous.

I recently installed an app and attempted to log in but couldn't. Even though I entered the correct password, a message prompted me to update. That was okay. Then, when I tried to change my password, I couldn't use any of my previous passwords, which was fine. However, after entering a new password that met all the requirements, I received an error message saying "Gagal, sila cuba lagi" (Fail, please try again)–100 times. It's frustrating that there is no help line available.

I gave this app 1 star because it's really bad. It has a lot of technical issues, like delays in receiving the code for login, which makes it hard to log in. We have to change our passwords every 3 months, and there are always connection errors. Sometimes, the code for login doesn't even arrive. The government needs to make this system better if they want to switch to digital road tax.

Some people are giving this app low ratings. The app just got updated with new features. It takes time for testing and verification. The new transport minister and his team were recently appointed. They did a great job in digitalizing it quickly. I also faced issues logging in, but now it works. Let's be patient, considerate, and kind. Malaysia can improve.