MyMCI - Bill payment tracker

Introducing MyMCI

Overview: With the My Mobile Network app, a wide range of Hamrahe Aval services are available online to all subscribers, giving users the ability to view and manage their desired services including:

• Viewing profiles and managing all user SIM cards in both simple and advanced modes.

• Viewing details and making instant payments on invoices, ability to pay debts in installments, and viewing payment history.

• Increasing permanent subscribers' credit balance to prevent disconnection during inter-period transitions, especially while using international roaming.

• Checking credit balances for SIM cards by type of charge; purchasing various regular, extraordinary, youth, and women's charges; and viewing historical charge purchases.

• Accessing emergency parachute services (emergency calls and recharges) for credit subscribers.

• Viewing and managing all active subscriber packages sorted by package type and service.

• Purchasing and activating all offered Hamrahe Aval packages in internet, calls, messages, and combined packages, as well as Turquoise Circuit packages.

• Activating and benefiting from incentive plans such as birthday gifts, accelerated payment gifts, periodic and festive gifts.

• Joining the Turquoise Club (customer club) and enjoying attractive and exciting incentive plans.

• Receiving line activity summaries.

• Transferring credit from permanent and credit lines to credit lines.

• Buying modems and SIM cards.

• Converting credit SIM cards to permanent ones.

• Ability to disconnect and connect lines, confiscate SIM card ownership.

• Cutting off and allowing internet consumption on freeware rates.

• Removing credit lines from the blacklist, entering charge PINs.

• Activating and deactivating roaming, call barring, voicemail, call limits, and promotional and informational messages.

• Viewing the user's active waiting tones and searching for and activating or deactivating waiting tones.

• Viewing user's active content services and searching for provided content services, and activating or deactivating services.

• Viewing nearby user service offices, internet coverage on a map, and testing internet speed.

• The possibility of contacting support (via calls, SMS, and email) or customer-requested support contact.

• Participating in surveys and providing suggestions and feedback.

• Managing user's active sessions.

• Biometric login to the system.