MyTelkomsel - Manage Telkomsel account

MYTELKOMSEL: ALL-IN-ONE SOLUTION

Impressive, right? We've surpassed ourselves to offer you top-notch digital and telecommunication solutions.

Sporting a fresh and contemporary interface

MyTelkomsel provides credit balance, diverse data bundles, and comprehensive digital services

showcases numerous promos and rewards

and now we're even integrated with IndiHome and Telkomel One!

You'll find telecommunications, entertainment, and lifestyle solutions here. Download the most recent version of MyTelkomsel now to unlock all possibilities for everyone.

HELLO, INDIHOME & TELKOMSEL ONE FRIENDS!

We have a designated dashboard for IndiHome users now. You can now register as a new user, track your internet usage, purchase add-ons, settle bills, and access your IndiHome account through MyTelkomsel.

Introducing Telkomsel One as well—our novel offering that merges IndiHome home internet, Kuota Keluarga cellular service, and Orbit internet. Browse the Telkomsel One packages on the MyTelkomsel dashboard and relish uninterrupted internet connectivity wherever you go.

PERSONALIZED SHOPPING EXPERIENCE

Finding it hard to pick a data package? No worries! The Shop page offers tailored package recommendations based on your requirements and previous usage patterns. Can't find the perfect fit? Simply filter packages based on type, quota size, price, or validity period.

Now you can also utilize MyVoucher. Upon purchasing a package via MyTelkomsel, you receive a voucher of a certain value. This voucher serves as a discount on your next package acquisition, enabling you to save significantly.

Credit top-ups, package purchases, and bill payments are conveniently executed through Telkomsel Paylater, LinkAja, GoPay, ShopeePay, OVO, DANA, Indomaret, Mandiri Debit, Virtual Accounts, or Credit Cards.

TRANSPARENT DATA USAGE

Curious about where your credits and data are being utilized? Let's find out! Monitor a detailed breakdown of your credit and data consumption, which includes an overview and trend analysis of your internet, calls, and SMS usage. Transparent and effortless for you to keep track.

GLOBAL SEARCH

Never lose your way with our new search feature. Directly look up packages from the Home screen, swiftly locate them, and proceed with instant checking out. Explore additional content and features while staying updated on trending topics and hottest promo suggestions.

ENHANCED VIDEO EXPERIENCE WITH MAXSTREAM

Feeling bored? Check out the dedicated Video section to watch the latest movies and series recommended by MAXstream—right within the app. Additionally, acquire special packages for streaming platforms and subscriptions, ensuring uninterrupted viewing pleasure of your preferred content.

Navigate to the Explore page to enjoy music, play ad-free games, peruse articles from Dunia Games, and much more.

EXCITING REWARDS GALORE

The Daily Check-in program has transformed into Stamp Berhadiah. With an enhanced concept, engaging missions, and enticing rewards! Remember to check in daily, tackle the missions, and claim all the rewards.

Benefit endlessly by redeeming Telkomsel Poin for discounts at favored merchants and participate in lucky draws with fantastic prizes! Exclusive Telkomsel Prestige perks and advantages await Gold, Platinum, and Diamond customers too. Ascend the tiers for greater benefits.

Features to highlight your lifestyle

One-stop entertainment

Life is never boring with entertainment access such as movies, series, live TV, music playlists, podcasts, games, and lifestyle articles—it’s a full fest in one app.

Beyond telecommunication

Shop for gadgets, household, tickets and hotels, discount vouchers, pay bills, and make donations without having to open too many apps.

AI-powered help center & search feature

With AI implementation, Veronika now understands you better and offers smarter solutions. The global search feature also allows you to easily find products, offers, and recommendations.

About Jaga Pulsa/Jaga Tagihan

Jaga Pulsa/Jaga Tagihan are MyTelkomsel App features to avoid your credit being consumed or your bills being overcharged for non-package internet access. In other words, when a customer is not subscribed to an internet package or runs out of internet quota, the customer's credit will not be used for internet access either within the country (domestic) or abroad (international).

Jaga Pulsa is a feature designed for Telkomsel PraBayar (prepaid) customers and Jaga Tagihan is a feature designed for Telkomsel Halo (postpaid) customers.

The advantages of Jaga Pulsa/Jaga Tagihan

- By activating Jaga Pulsa/Jaga Tagihan:

- Your credit will not be consumed for non-package data services.

- You cannot connect to the internet when you do not have an active data package

- This feature applies to internet use within the country (domestic) or abroad (international).

FAQs:

1. What is MyTelkomsel App?

MyTelkomsel is an application service launched by Telkomsel to make it easier to manage accounts and access services using a smartphone.

2. Can MyTelkomsel be used on all types of mobile phones?

MyTelkomsel App can only be used on smartphones and tablets that use Android or iOS.

3. Am I charged a fee when downloading the MyTelkomsel App?

Yes, if you have a data package, the process of downloading MyTelkomsel App consumes your package quota. If you don’t have a data package, you’ll be charged a basic internet tariff when downloading.

4. Can I upgrade from the old MyTelkomsel App to the new one?

Yes, you can. Please make sure your smartphone has the required operating system.

5. Do I have to use the Telkomsel network to access MyTelkomsel?

No, you can use any network including Wi-Fi to access MyTelkomsel App.

ASK VERO!

In need of assistance or have queries about Telkomsel products? Veronika, the virtual assistant, is here to support you. With a more lifelike appearance, Vero is like a friend who comprehends your inquiries and provides the required solutions.

READY TO EMBARK ON THIS JOURNEY?

MyTelkomsel is optimized for smartphones (not tablets) and requires Android 7.0 (Nougat) or higher.. Feel free to share suggestions via email at cs@telkomsel.com or reach out to our official social media handles.