myWorldLink - Self-customer service for WorldLink

The myWorldLink App is a self-customer service application specifically designed for WorldLink customers. It provides customers with convenient access to manage all their services. The more you use myWorldLink, the more you will realize how essential it is in managing your services.

FAQ

1. How to connect with myWorldLink?

To use myWorldLink Wi-Fi OR Wi-Fi Express you need to login with an internet username and password in the secure SSID name “myWorldLink”. Once the login is successful, the device will automatically connect wherever WorldLink's “myWorldLink” Wi-Fi service is available.

2. How many users can use myWorldLink?

1 username, 5 devices, unlimited freedom! Share the FREE WORLDLINK Wi-Fi (myWorldLink SSID) and keep your whole family connected wherever you go!

3. What are myWorldLink benefits?

myWorldLink App Benefits is a loyalty program designed exclusively for WorldLink's existing customers. All WorldLink customers with an active internet account status in myWorldLink App is eligible for the discount. The discount is available across the Nepal.

Functions:

BILLING MADE EASY

- Easily view your latest and previous bills with a detailed breakdown

- Securely pay your bill online instantly

- Access your billing history

GET SUPPORT WHEN YOU NEED IT

- Open and check your trouble tickets from anywhere

STAY ON TOP OF YOUR USAGE

- Monitor your daily and monthly internet usage

MANAGE YOUR ACCOUNT SETTINGS

- Update your contact information

- Check Internet & NETTV remaining days/subscription details

- Temporarily extend expired account

- View grace days

- Sync multiple accounts on the same device

- Sync one account on two different devices

CONTROL YOUR SERVICES

- Change WiFi password

- Manage connected devices

- Reboot router

- Set up parental controls

- Utilize Mac filtering

- Enable SafeNet for a safer internet experience for children

DEVICE COMPATIBILITY

- The myWorldLink app is compatible with Android 5.0 and above.

Steps to connect to Wi-Fi Express OR myWorldLink Wi-Fi

Android

1. Go to Settings and Select Wi-Fi

2. Select “myWorldLink” SSID from the list

3. Select “PEAP” in EAP method

4. Select “MSCHAPV2″ in Phase 2 authentication

5. Select “Do not validate” or “Unspecified” in CA certificate

6. Type your WorldLink account username in Identity

7. Ignore other fields

8. Type your WorldLink account password in Password

9. Click “CONNECT”

iPhone

1. Go to Settings and Select Wi-Fi

2. Select “myWorldLink” SSID from the list

3. Type your WorldLink account “Username & Password”

4. Click “CONNECT”

5. Click “Trust”

Windows 10

1. Select the Wi-Fi icon at the bottom right side of the desktop

2. Select “myWorldLink” SSID from the list

3. Type your WorldLink account “Username & Password”

4. Click “CONNECT”

MAC

1. Select the Wi-Fi icon on the top right side of the desktop

2. Select myWorldLink SSID from the list

3. Type your WorldLink account “Username & Password”

4. Click “CONNECT”