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Niva Bupa Health - Health insurance coverage

Comprehensive health tracking app to monitor your well-being and habits

Niva Bupa Health
  • 5.8.3 Version
  • 1.3 Score
  • 5M+ Downloads
  • Free License
  • 3+ Content Rating
Download Android APK (30.12 MB)
Old Versions
Niva Bupa Health Niva Bupa Health Niva Bupa Health Niva Bupa Health Niva Bupa Health Niva Bupa Health Niva Bupa Health
CONS

Unresponsive Interface

Lack of Customer Support

Niva Bupa Health Insurance Overview

About Niva Bupa Health Insurance (formerly known as Max Bupa Health Insurance Company Limited):

Niva Bupa, a top health insurance provider in India, is a collaboration between Bupa, a UK-based healthcare services expert, and True North, a notable Indian private equity firm. We offer policies that let you live worry-free - Zindagi ko claim kar le.

With a robust nationwide network of 10,000+ hospitals and healthcare facilities providing instant cashless claims, Niva Bupa ensures access to the best healthcare with confidence. Our health insurance plans are designed to cater to the unique needs of Indians, whether it involves securing the well-being of your parents, newborns, or yourself. We offer comprehensive mediclaim policies and health insurance plans for families, senior citizens, and individuals.

With a legacy of over 15 years, Niva Bupa has served 1.25 Crore loyal customers, empowering them to lead fulfilling lives. Recognized internationally as one of India's leading health insurance companies, formerly Max Bupa Health Insurance, we have been honored with numerous awards, including Best Health Insurer 2023 at Mint BFSI Awards, Gold at ET Brand Equity Shark Awards '23, and acknowledged among the Best BFSI Brands 2023 by The Economic Times.

Why Choose Niva Bupa Health Insurance?

• 30-minute cashless claim processing with over 15 Lakh claims processed since inception

• Access to 10,000+ network hospitals across India; cashless hospitalization available outside network hospitals with prior intimation up to 48 hours

• 24×7 customer service

• Trusted by more than 1.25 Crore happy customers

• Customized health insurance plans starting as low as ₹20/day

• Claim settlement ratio exceeding 90%

• Unique and comprehensive policies offered under group health insurance, corporate health insurance, and travel insurance.

Enjoy easy 24/7 access to your policy, claims, and health services through the Niva Bupa Health App.

FAQ

Q1. How do I login to Niva Bupa Health App?

If you are an existing customer, you can log in using your registered mobile number or email ID along with the OTP sent to your registered mobile number/email ID or your Password. If you are a new user, you will need to register first using your mobile number or email ID.

Q2. I forgot my password; how can I reset it?

On the login screen, click on "Forgot Password." Enter your registered mobile number or email ID. An OTP will be sent to your registered mobile number/email ID. Enter the OTP and set a new password.

Q3. How can I buy a policy from the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Buy Policy" section, fill in the required details, select your preferred plan, and make the payment. Your policy will be issued instantly.

Q4. How can I renew my policy using the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Renew Policy" section, enter your policy details, and make the payment to renew your policy instantly.

Q5. How can I locate a network hospital using the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Network Hospital" section, and use your current location or enter a specific location to find the nearest network hospital.

Q6. How can I download my Health Card from the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Health Card" section, and click on "Download" to get your Health Card.

Q7. How can I book a health check-up appointment via the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Health Check-up" section, select your preferred date and time, and confirm your appointment.

Q8. How can I manage my claims via the Niva Bupa Health App?

Login to the Niva Bupa Health App, go to the "Claims" section, where you can intimate a new claim, track your existing claim, and upload necessary documents.

Niva Bupa Health App Features & Benefits:

• Manage Policy - Link your existing/new policy via this app and manage your health insurance policy on the go.

• Hassle-Free Claim Processing - Locate the nearest Niva Bupa network hospitals, submit OPD and diagnostic claims instantly, track your claim status, and stay informed.

• Your Health First - Schedule doctor consultations, diagnostic tests, physiotherapy appointments, and obtain a second medical opinion from our specialists effortlessly.

• Health Coach - Monitor your health with real-time sync of fitness data and health scores. Access articles on fitness, nutrition, medicine, and all things health-related.

Niva Bupa Health Insurance Products:

• ReAssure 2.0 - A comprehensive health plan for you and your family allowing you to carry forward unutilized coverage up to 10 times, save on premiums as you age, and more.

• Health Recharge - An affordable, super top-up health insurance plan.

• Health Premia - A plan offering coverage up to ₹3 Crore, providing you with the best in healthcare.

• Senior First - A family health insurance plan tailored for senior citizens.

• Personal Accident Plan - A plan to financially protect you and your family in case of sudden death or disability.

• Travel Assure - Travel insurance for your international travels.

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Information
  • Version5.8.3
  • UpdateMar 10, 2025
  • DeveloperNiva Bupa Health Insurance
  • CategoryHealth & Fitness
  • Requires AndroidAndroid 7.0+
  • Downloads5M+
  • Package Namecom.maxbupa.healthapp
  • Signature48df944715f3ee6d86663dacf10d4879
  • Available on
  • ReportFlag as inappropriate
Old Versions
User Reviews
1.3 7 Reviews
5
4
3
2
1
  • Anil Sharma
    Anil Sharma

    This interface is just terrible! I've got a policy, right? But when I log in with my registered mobile number, it treats me like I'm new. No access to my account at all. And even on their website, all they care about is selling more policies. When I called customer service, all they did was create a ticket. How do I file a claim in an emergency situation? This is really frustrating.

  • Vijay Sridhar
    Vijay Sridhar

    The app updated but now it doesn't show the steps count and can't link with email. The testing team's performance is so bad. I don't even know what kind of development the developers team is trying to achieve. Overall, the development they did is totally useless.

  • Sanjay Kumar
    Sanjay Kumar

    Terrible experience. I bought a policy from them, but the pre-medical declarations were missing from the policy document. When I alerted them the same day I received it, they refused to make any amendments. Their customer support is really bad - no option to reach them via email. They lack a proper support ticketing system, making it impossible to follow up on tickets, see progress, or refer back to previous conversations. Since there was no continuity in addressing my issue, I ended up cancelling the policy during the free look-up period.

  • चौधरी निक्की लाठर
    चौधरी निक्की लाठर

    Great job to Max Bupa for creating this awesome app! It's perfect for busy folks like me who don't have a lot of time to spare. I just got a new policy using the app, and it was super easy. It's definitely a handy tool for anyone who's always on the go or values simplicity and convenience.

  • Pradeep S
    Pradeep S

    The app is not helpful. When I tap on choices that matter, nothing happens. It's just there on the screen without doing anything. There are no links to other pages or any options provided. It seems like this app and their website were made by kids. The website is similar. It doesn't let me log in or offer tools to view or adjust my policy. It's really frustrating. I'm worried about what will occur if I need to file a claim one day.

  • Anushka
    Anushka

    So, I updated the app not too long ago and now it cannot count the steps. It gives me the choice to connect my email, but when I choose my email address, nothing happens. I used to have step points before, but they don't show up now. I even tried uninstalling and reinstalling the app.

  • Abhijit Kerkar
    Abhijit Kerkar

    I downloaded this app for tracking my steps but it's not working anymore. It used to get the step data from Google Fit, but now it shows nothing. Even after reconnecting with my Gmail account, nothing changes. I can't seem to link my steps data from Google Fit even after relinking with my Gmail.

Security Status
Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

  • Name: Niva Bupa Health
  • Package Name: com.maxbupa.healthapp
  • Signature: 48df944715f3ee6d86663dacf10d4879