NS International - Train schedules & tickets

The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.

The “MyNS” environment offers the following advantages:

• Fast and easy import of your ticket into the app, personal preferences are applied directly

• Easy to make a recurring booking

• Manage international discount cards and/or Thalys loyalty card

• Manage personal preferences

• (Un)Subscribe to our newsletter containing the latest offers

Next to the latest developed feature you will continue to use:

Real-time travel information and automatic alerts on your trip.

Our real-time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When traveling with a mobile ticket in the app, the automatic alerts are enabled by default.

Easily plan & book your trip

Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.

All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real-time travel information and all the necessary details on your trip, your tickets, and relevant information about your destination.

All booking information in your app

By using our app and mobile tickets you will always be up to date with the latest information. Real-time information and details based on your train trip, tickets, and destination-specific information will have you fully prepared for your upcoming journey.

Delay compensation

If you have experienced a delay during your trip, you can now submit your request for compensation via our app.

Contact NS International customer service

Via the app, you can directly contact NS International customer service.

Get Started

Travelling with a mobile ticket

You no longer need to carry a paper ticket. To pass through closed gates and at controls, you use the barcode of your mobile ticket. Even without internet, you can access your ticket via your mobile phone.

Insert ticket(s) in our app

- Download the NS International App

- Open the confirmation e-mail on your mobile and click on 'Tickets in App'.

- Your ticket will be downloaded to the app. You will find it under 'Bookings'.

- Click on 'Bookings' and then on 'Travel details'. Under the image, you can indicate whether you want to receive notifications for the trip.

Up-to-date Travel Information

With the NS International app, you always have the most up-to-date travel information. This gives you insight into real-time departure and arrival times and you are immediately informed of any disruptions and changes. In that case, the app will help you with adjusted travel advice.

How does this work?

- Download the NS International app

- Under 'More', select 'Trip planner' choose a departure and arrival station.

- Choose time and train and press the star at the top right.

- You will then see a screen where you can indicate that you want to be notified if there are any changes.