OASA Telematics - Vehicle tracking & monitoring

Access real-time information on bus routes, schedules, and stops for urban transport in Athens.

Key Features:

- Live Schedules & Arrivals:

-- View real-time bus locations and arrival times for routes.

-- Receive arrival updates for bus stops.

- Trip Planner:

-- Locate the nearest bus stop and get live updates on arrivals and bus positions.

-- Get suggestions for the most optimal bus route based on departure and destination points and preferred departure or arrival time.

What should you know

- During travel, the passengers are required to carry a valid ticket or card with them.

- Children under 6 years old travel for free.

- Persons eligible for discount fares, such as 65-year old persons, young people from 7 to 18 years old and students, must issue or have a personalized ATH.ENA CARD, if they wish to use the specific products.

- You must validate your ticket or card at the blue validating machines located inside the buses, the trolley buses and the tram each time you board them.

- When you use the metro, you should validate your ticket or card at the gates, both upon entering and exiting the station.

- If during check-in you do not present a valid ticket or card, you will be charged with a fine amounting to €72 or €36 for persons eligible for discount ticket.

- Keep ATH.ENA TICKET in good condition to reload it with the same or another travel product. Please note that for its reloading, the validity time of the last ticket you validated must have expired.

- Should you need any guidance, seek help from the station staff.

- If you already have an ATH.ENA CARD do not load it with an Airport ticket, when there is an activated product with a set period of time or a remaining ticket bundle. In that case, choose to add the relevant price in monetary value.

Travelling with animals, baggage & bicycles

The following are permitted only:

- Guide dogs for disabled persons

- Pets carried in special carriers (maximum dimensions 70x40x50 cm)

- The maximum luggage dimensions allowed are (100x60x25 cm) and their weight may be up to 25 kg.

In the metro the transfer of up to 2 bicycles is allowed in the last train car. The cyclists will carry their bicycles and must use elevators and not the escalators.

In buses and trolleybuses only folding bicycles, placed in the special carrying holder (maximum dimension 33x66x80 cm) are allowed.

FAQs:

What product categories does the e-ticketing system support?

- The e-ticketing system supports two product categories:

Fixed-term products, all types of products (from the 90-minute single ticket to the 365 day-pass for one year).

Stored value (euros), which you may use as an e-wallet from which the value of one way journey is deducted (e.g. €1.20 for a one way journey or a one way journey to the airport by bus or metro).

What are the e-ticketing products?

- 1. Multiple ATH.ENA Ticket: this is a reloadable ticket valid for multiple journeys that you can top up with fare products meeting your personal public transport needs (e.g. single, daily, 5-day tickets etc.) based on your entitlement to discount fare pricing.

2. Anonymous ATH.ENA Card: this card includes all fare products with duration of less than a month that can be also loaded on the Multiple ATH.ENA Ticket plus the option to store money value that can be automatically used for paying individual journeys. This type of card does not provide you the possibility to load any discount fare product on it.

3. Personalized ATH.ENA Card: this card includes all fare products, tickets, 30/30/180/365-day passes including all discount fare products plus the option to store money value.

Where and how to get an Anonymous ATH.ENA Card?

- You may buy an Anonymous ATH.ENA Card at any Urban Rail Transport (STASY) and the Road Transport (OSY)  ticket counter, without need for disclosing your personal information data.

Where and how to get a Multiple ATH.ENA Ticket?

- At all Urban Rail Transport (STASY) and the Road Transport (OSY) ticket counters. You may both buy and reload as many times as you wish your Multiple ATH.ENA Ticket.

At all Automatic Ticket Vending Machines (ATVMs) located at subway and bus stations and at tramways stops as well as at selected points of the Attica region.

How can I load my personalized card with a monthly fare at the ACVM (Automatic Card Vending Machines)?

Guide for monthly fare loading at the Automatic Card Vending Machine (ACVM)

1. Insert your card in slot (A) located at the left bottom side of the ACVM.

2. Choose a language on the central screen.

3. Choose “Reloading”

4. Choose the basic fare category you want. The category “Single” includes all fares applicable to the urban area of Athens.

5. Choose the 30-day single pass.

6. Choose to pay by cash.

7. Insert the coins in slot (C) and bank notes in slot (D) until the required amount is reached.

8. Once the procedure has been completed, you remove your card from slot (A) and take your receipt from door (E).

Is there any deadline for the tickets or stored value loaded on to my ATH.ENA Card or Ticket?

- No. Neither tickets nor stored value loaded on to your ATH.ENA Card or Ticket expire.

Contact:

In case of queries or feedback, reach out to us via email at oasa@oasa.gr.

Please bear in mind that this app needs mobile data access and functions effectively with location services turned on.