Omio - Travel booking & planning

Experience effortless travel planning and booking for buses, trains, flights, and ferries across Europe and beyond using the innovative Omio app! Our user-friendly platform allows global travelers to effortlessly explore destinations in Europe, the United States, and Canada. By utilizing Omio, you can easily compare tickets from various providers like Amtrak, Trainitalia, SNCF, and Flixbus in a single search. Opting for Omio not only saves you time but also ensures cost-effective travel, enabling you to fully enjoy every leg of your journey.

Omio's journey planner serves as a versatile tool to help you discover the ideal bus, train, or flight ticket for your travels, doubling as a travel companion offering tailored ticket options. From bus rides to train journeys, you can seamlessly book travel tickets in over 35 countries and more locations are regularly added.

Join the modern-day mobile travel phenomenon with over 27 million regular users who have had enchanting experiences with the Omio app through 22 million downloads and growing. Booking on the Omio app allows you to conveniently store most of your train and bus tickets directly on your smartphone, simplifying travel arrangements across Europe.

Immerse yourself in various travel possibilities with the Omio Trip Planner:

- Uncover diverse and rewarding travel opportunities.

- Find optimal bus, train, and airline choices—all within one search.

- Centralized ticket purchasing: Access train, bus, and plane tickets in a single location.

- Bid farewell to waiting in lines with instant mobile ticket purchase.

- Purchase tickets on-the-go for uninterrupted enjoyment of your journey!

Simplify your travel bookings by securing all your tickets in one place:

- Select from the best train, bus, flight, and ferry options, catering to destinations in Europe, the United States, and Canada.

- Partnered with over 1000 reliable transport companies ensuring your comfortable travel experience.

- Benefit from exclusive travel deals that are unique to Omio.

- Utilize your bus or train discount cards to further reduce travel expenses.

Reliable customer support at your fingertips:

- Receive prompt assistance in multiple languages from our international customer service team.

- Reach our English-speaking support 24/7 for additional help.

- Your security and privacy matters to us; therefore, we provide secure payment options (Google Pay, PayPal, SOFORT, Alipay, credit cards).

- Stay informed with real-time updates on SNCF, Italo, British train services, and National Express coaches directly through our platform.

Explore an array of transportation options available on Omio including numerous train, bus, and flight companies:

• Train Ticket Bookings:

National Rail, Eurostar, SBB, SNCF, Trenitalia, Deutsche Bahn, Renfe, Italo NTV, Amtrak, Via Rail, Scotrail, Northern Rail, Greater Anglia, LNER, Caledonian Sleeper, Thalys, NS International, SNCB, ÖBB, Iryo, Comboios de Portugal, OUIGO

• Bus and Coach Ticket Bookings:

National Express, Flixbus, Eurolines, ALSA, BlaBlaBus – Ouibus, OurBus, Go Buses, RedCoach, RegioJet, Nettbuss, Sociobus, PKS Polonus, Avanza Bus, Movelia, Rede Expressos, Infosbus, Baltour, Polskibus, MarinoBus, IberoCoach, Daibus

• Flight Ticket Bookings:

Ryanair, EasyJet, Flybe, British Airways, Wizz Air, Aer Lingus, Vueling, Eurowings, Loganair, SmartWings

Embark on sea adventures by booking ferries through Omio. Explore ferry schedules and make reservations for journeys in Greece, Italy, Spain, and the UK with these reputable ferry operators:

Balearia, Blue Star Ferries, Fast Ferries, GNV, Golden Star Ferries, Mobylines, NLG, Positano Jet, Seajets, Snav, Stena Line, Travelmar, and more!

Seeking information or assistance? Visit https://help.omio.com/hc/en-us/ for solutions to your pressing inquiries.

FAQs

I booked a train journey in the EU, and my train was delayed. What compensation am I entitled to?

In case of delays, you can request compensation from the EU train operator as below:

25% of the value of the affected part of the journey, for a delay between 60 and 119 minutes included.

50% of the value of the affected part of the journey, for a delay of 120 minutes or more.

I booked a train journey in the EU with one or several connections, and I missed my train connection due to a disruption. What are my options?

If your booking includes one single ticket for multiple connections operated by the same EU train operator, then the EU train operator should guarantee your connection by offering you either a full reimbursement or a rerouting option at no additional costs (except in some cases, such as force majeure events).

If your booking includes at least 2 tickets corresponding to the various legs of the journey combined at Omio’s initiative, you may not have the option to be rerouted without extra charges, as each of your tickets represents a different transport contract, and you might need to buy a new ticket to continue your journey. It's important to keep in mind that any claims for compensation should be submitted separately for each transport contract. Omio will inform you before and after you finalise your booking if your connection(s) is not guaranteed.

Can I travel with my bicycle in the EU? How can I book space for my bicycle?

Depending on the EU train operator, you may be required to purchase a specific ticket to reserve a space for your bike.

Unfortunately, Omio doesn’t yet have the ability to offer this, but we are doing our best efforts to make this happen. For the time being, you will need to check the specific train operator’s policies for travelling with a bike.

I need to book a wheelchair space for my EU train journey. How can I do it?

We work hard every day to improve our support services and be able to assist you with seat reservations for travellers with reduced mobility (PRM) or disabilities, and their companions.

At the moment, this service is not supported by our systems. However, you can book a seat or request assistance directly from the EU train operator you'll be travelling with. We're doing our utmost to improve our services in this regard, and we appreciate your understanding.