Ostrovok – Book a Hotel

Ostrovok.ru is an online platform that allows users to search for and book hotels worldwide, including in cities like Moscow, Saint Petersburg, and various locations in Russia. 

Why Choose Us:

Best prices

Our prices are under close control as we work with thousands of hotels and dozens of providers directly. This also means that we always have great offers for most destinations.

Hotels across the world

We have over 2600000 options of accommodation around the world. This includes hotels, hostels, apartments, villas, and even campgrounds. Find suitable accommodation at any time of the year.

24/7 Customer Care

Our support specialists will help you to choose a hotel and book it. If you have a problem during your trip, our specialist will be online and find a solution in no time.

Help Center

How to cancel a booking

You can cancel the booking in your profile on the website or in the mobile app. Use your login and password, open the “My Bookings” tab, and click “Booking cancellation conditions”.

You’ll see the pop-up window with conditions of booking cancellation. If you agree, click “Cancel booking”.

Then, you’ll receive an email letter with the confirmation of your booking cancellation.

You can also cancel your booking with the help of the Customer Support, by sending an email to hi@ostrovok.ru, via chat or the feedback form.

How to cancel or change a non-refundable booking

You cannot cancel or change a non-refundable booking (bookings with the “Non-refundable” status).

Still, if you need to cancel or change such a booking, please contact the Customer Support by sending an email to hi@ostrovok.ru, via chat, or the feedback form. We will try to help you, but remember that the hotel can refuse to change or cancel this booking.

Some of the key features of the app include:

- Nearby search functionality based on a specified direction

- No requirement for a credit card in most cases when making reservations

- List and map views for easier navigation

- Access to photos of hotels and rooms

- 24/7 Customer Care service available for both English and Russian speakers

- Offline reservation confirmation for registered users

- Guest reviews and ratings

Recognized as the Best Internet Service in the National Geographic Traveler Awards 2013, Ostrovok.ru enables users to make reservations and book hotels and apartments directly through the app without the need for a credit card. The platform offers a wide selection of hotel and hostel deals worldwide, with options available in exotic destinations.

The Ostrovok.ru Android app simplifies the booking process, allowing users to make reservations 24/7 with just a few taps. The platform displays final prices without any additional commissions by collaborating directly with partners to provide competitive rates on properties in various locations globally.

Users can easily find the best hotel and hostel deals wherever they are traveling by using the built-in map feature. Whether in Moscow, Saint Petersburg, or elsewhere, booking accommodations is made convenient, even while on the go or in transit.

In addition to booking services, the app provides detailed information about properties, including photos, guest reviews, and popular tours to assist users in selecting their ideal accommodation. With the Ostrovok.ru app, finding and booking the best hotel and hostel deals is as simple as purchasing a flight or train ticket, making it a valuable travel tool for planning trips.

For added convenience, same-day bookings for a single night can be completed within seconds, perfect for situations where immediate accommodation arrangements are needed. The "Ostrovok - Hotel Search" app is available for free download, and users can reach out to android@ostrovok.ru for any inquiries.