Otobüsüm Nerede - Bus Tracker & Locator

Otobüsüm Nerede: Your Smart Travel Companion in Istanbul 🚍

Otobüsüm Nerede is the official public transportation app for Istanbul, developed by the Istanbul Metropolitan Municipality IETT Enterprises General Directorate. With its refreshed user-friendly interface and enhanced infrastructure, this app makes navigating the city by bus simple and efficient.

Key Features 🚏

Plan Your Journey:

How to Get There: Enter your starting point, destination, and travel time to explore multiple route options. Choose the fastest route or the one with the least walking. Review route details and follow them on the map.

Departure Times: Check bus departure times for your chosen line directly from the homepage or the line's detail page. Use the table to see the schedule for the main and specific routes.

Explore Nearby Stops and Services:

Nearby Stops: Find the closest bus stops by distance, view detailed stop information, and check when the next bus will arrive. Switch to map view to see stop locations and get directions.

Istanbulkart Top-Up Points and Ispark Locations: Locate the nearest top-up points and parking areas. View details such as distance, capacity, and type (e.g., open parking lots, multi-story), and get directions to these spots.

Real-Time Bus Information:

Line and Route Information: Search by bus line name to view main and departure routes. Track real-time bus locations and see which bus belongs to which route with special route coloring. Examine all line routes on a map and filter by route.

Stay Updated with Announcements:

Notifications: Get instant updates on any line or stop changes by checking the announcements page. Review historical announcements for any changes in lines, stops, departure times, and routes.

FAQ

My card is lost/stolen. What should I do?

In case of that your travel card is lost or stolen you may cancel it by calling 444 1871.

You may obtain a replacement with paying required fee.

Can retirees get a Free Ride Card?

If your age is 60 or above you may eligible for Social Card, If you are 65 or above and qualified for Social Security Institution Law No. 2022 you may get a Free ride Card called Senior Card. There is not any special travel card for retirees.

Can distance education students and alike get a Student Card?

Following students are not eligible for Student Card;

    Non-formal educational institutions, 

    Driver license training schools, 

    Distance education institutions

    Rehabilitation center. 

What documents are required documents for Student Card?

Documents required for Student Card depend on application type. Please visit Student Card Page to find out proper application type.

I have made online application for Social Card but My card still did not arrived. What should I do?

Click here to check your application status. If your card is printed and you have not received yet you should call your post office. If you cannot find where your card is, you may call our customer service; 4441871

The online application I made for a travel card has not resulted yet. What should I do?

Check your application status and update your information. You will need your application reference number which is given to you by the time you submit your application and your Official ID number.

App Support & Contact Information 📞

Phone: +902123722222

Email: iett@iett.gov.tr

About Us 🏢

IETT is a long-standing public institution in Istanbul, offering comprehensive urban transportation services. With over 130 years of history, IETT connects the city with a 1,250 km road network and a fleet of more than 2,500 buses.

Contact:

Head Office: Şahkulu mah. Erkan-ı Harp St. No:2 Tünel 34421 Beyoğlu/İstanbul

Phone:  0212 372 22 22

Fax: 0212 372 38 46

E-Mail: iett@iett.gov.tr

IETT General

Email: iett@hs01.kep.tr

For requests, suggestions, and complaints: Call IMM Call Center ALO 153 or submit a form on the communication page.