PandaBuy - Shop & save online

PandaBuy simplifies the process of purchasing products from China. It provides free services for purchasing, warehousing, and shipping, all without any service fees. The app offers user-friendly features for tracking orders, viewing high-definition photos, and easily sharing products with just one click. Say goodbye to overwhelming messages as we also provide real-time shipping data and product weight information so you can accurately plan your purchases before placing an order!

All Service In One Website

Purchase Orders

Pandabuy agent team can help you purchase all the online & offline products in China. With pasting a product link to make an order, and we will provide a full range of best-in-class services after.

Ship To Warehouse

You can purchase items from different sellers with us, and these products will be shipped to the Pandabuy warehouse in China.

Quality Check

After your items arrived in Pandabuy warehouse, quality check of items will be provided with defections, size, colors, and etc. You will have a caring after-sales service guarantee in Pandabuy.

Global Shipping

You can freely choose items in your warehouse and submit them into one parcel, ship it to your home by choosing a reliable logistics provider provided by Pandabuy.

FAQs:

1. I’m not familiar with Chinese products in terms of price and quality, would you able to help?

Of course you can, simply tell us what you want. Our  ‘Experts Service’ team will help you to find good reputed sellers, greater quality similar items with lower price, etc.

2. If I want to buy food, liquid, electronic products, etc., would that be possible to ship?

Don’t worry, as long as your items are legal, we will try our best to provide the best advice we can to you. Some special items might have different limitations due to the countries policy. Please contact our customer service team for more help.

3. As a shopping agent, would you take responsibilities for Product quality,especially delivery issue?

As mentioned earlier, Pandabuy is not only providing shopping agent services to our customer, we also provide a strong and efficient after-sales service, including quality issues and delivery issues. We are not like other platforms that transfer the responsibilities to sellers or logistics companies, because Pandabuy is our customers’ reliable friends. Our unique 7×(9:00-18:00)(UTC+8) customer service team, who are professional and bilingual, will follow up any of your enquiries until your questions have been solved because customer first is our aim.

4. What can I use my invitation link and QR code for?

As a promoter, you could spread invitation link and QR code, and anyone who signs up for a Pandabuy account on PC or downloads the APP through these channels will become your affiliate and contribute to your affiliation bonus.

5. How can I get claimable bonus?

Pandabuy will settle the bonus to your [Claimable Bonus] as soon as your affiliated users' parcels have been delivered.

6. Why I cannot withdraw claimable bonus successfully?

In order to withdraw the claimable bonus, promoters need to have a certain number of active affiliates, which matches promoters' own affiliate level. (Basic: 20 active affiliates; Bronze: 40 active affiliates; Silver: 60 active affiliates; Gold: 80 active affiliates; Platinum: 100 active affiliates)

*active affiliates: anyone of your affiliates that has recevied parcel in the last 60 days

Recharge Methods:

PayPal supports 4 kinds of International Credit Cards (VISA, Master, American Express and JCB Card) and some banks of nations.

Whatever currency or account you use, it will be converted into US dollar when paying with PayPal, and it may be 1-60 minutes delayed to your Pandabuy account.

We will adjust the exchange rate from time to time based on the latest one published by Bank of China.

Handling charge for PayPal is currently 3.7%+ US$0.3.

    Log in to your Pandabuy account, click ’Wallet’-''Top Up ";

    Enter the amount that you want to top up to your Pandabuy account, click "Top Up Now";

    Choose top up method, click "Pay Now";

    Choose top up by paypal account balance or credit card/debit card;