PLN Mobile - Bill paying made simple

Purchase electricity tokens, pay bills, submit complaints, apply for new connections, and increase power easily through PLN Mobile! PLN Mobile is the most comprehensive application for all electrical needs in Indonesia. No more hunting for lost files or scrambling to meet deadlines - we've got your back! It's time to kick back, relax, and let our magical mobile solution do all the heavy lifting while you focus on the things that truly matter. Let's conquer the chaos together - adventure awaits!

With the Best Features of PLN Mobile

01. Electricity

You can do a New Installation and choose a variety of power up to prepaid or postpaid options, you can also try the Change Power feature to add power so your electricity doesn't go out, besides that if you have a big event at home you can apply for a Temporary Connection via PLN Mobile.

02. Internet

With the rapid development of technology affecting various aspects of our lives that are increasingly dependent on the Internet. The increasing quality and speed are a necessity both at home, in the office, and many other places, making us provide the best service for you.

03. Repair

Making it easier for customers to meet the needs of electrical installations at home, in the office, or in buildings when experiencing disruptions. You will get a work order notification and can track the order status. PLN officers will come according to schedule, check and after completion, you can approve the work and make payment.

04. SPKLU

If you have an electric vehicle, where do you charge it?

Here. The name of the place is SPKLU or Public Electric Vehicle Charging Station. Now to find out the location to charge your electric vehicle, check the Charge.In feature on PLN Mobile! You will find the nearest SPKLU location around your location. Download now!

FAQs:

1. How to download New PLN Mobile?

PLN Mobile can be downloaded via the Play Store and App Store. Users can directly search for the PLN Mobile application and then select the install/update process.

2. Are there any minimum requirements for the user's gadget to be able to use the New PLN Mobile application?

- Make sure that the cellphone or gadget uses the minimum specifications, namely Android Lollipop 5.1.x or later, iOS version 8 or later.

- If the points above are met, then make sure the memory is sufficient (for Android the application size is 26 Megabytes, for iOS the application size is 64.9 Megabytes). If the memory is not sufficient, users can reduce or uninstall applications that are no longer used on their gadgets.

- Memory checking steps:

a. For Android: Settings | Device Maintenance | Memory

b. For iOS: Settings | General | iPhone Storage

3. What if I can't download or register the PLN Mobile application, with the information that loading occurs?

Specifically for Android devices, you can clear the cache memory on the Google Playstore application with the following steps: Open Settings >> Applications >> Select Google Playstore >> Clear cache

4. How do I view the history of token purchases/bill payments?

Open the Profile menu >> Transaction Menu (in the History List) on the menu displays all transactions that have been made by the user. The default data displayed is data from the last 3 months and can be changed in the Filter menu

5. Does PLN Mobile have a free electricity token claim feature for government stimulus? How do I claim the token?

Open the Home menu, then click the banner menu that says PLN Peduli Token Gratis, Enter Pel ID/Meter Number

Things you can do on PLN Mobile:

1.Easy electricity payments from the App

To make it easier to buy tokens or pay bills, PLN Mobile offers direct payment features using Virtual Account bank, digital wallets, and credit card services. Additionally, PLN Mobile provides exclusive, cheaper tokens.

2.Self-Meter Reading Reporting (SwaCAM)

PLN Mobile offers a self-meter reading feature to simplify your bill calculations. No more need to interact with or wait for technicians!

3.Complaints

PLN Mobile provides a complaint feature equipped with Auto Dispatch, making it easier to forward and monitor reports directly to the nearest technical staff available (applicable in certain locations). Moreover, the app can send notifications about outages in your area or home, including when the electricity has been restored.

4.Electricity Service Requests (new connections and power upgrades)

Experiencing frequent power outages due to insufficient power and need a new connection at your home or office? Simply request power upgrades and new installations easily and conveniently.

5.ICONNET and other features

As the most comprehensive electricity application in Indonesia, PLN Mobile also offers additional features such as internet installation (ICONNET), electrical repairs (ListrikQu), and SPKLU (Charge.In).

With a variety of features available, what are you waiting for? Let's download PLN Mobile!