PUMA - Sneakers & Apparel Shopping

PUMA is renowned for its legendary footwear, clothing, and more – all created to help you maintain a faster pace. Elevate your shopping experience by utilizing the PUMA APP for seamless and expedited access.

The PUMA APP enables you to swiftly locate your desired workout attire and accessories. Whether you seek PUMA's distinguished Sportstyle shoes, fashionable partnerships with leading industry figures, or training equipment designed to enhance your speed, everything awaits on the PUMA APP. Purchase shoes, explore fresh collections, uncover exclusive offers, and streamline your shopping experience with one-click checkout.

Enhance both your fitness regime and style quotient with the PUMA APP. Gain VIP access to the latest merchandise through timed releases and web-only specials. Make use of the wishlist functionality to receive alerts when your favorite items are replenished.

Embrace a seamless shopping journey and push your athletic boundaries with PUMA's stylish offerings by downloading the PUMA APP.

SHOP SHOES & APPAREL

- Dive into PUMA's newest arrivals, online exclusives, and more

- Discover workout wear that matches your personal style

- Access fashion-forward collaborations with key figures in sports and fashion

- Elevate your look with urban-inspired ensembles

- Bag the freshest app-exclusive deals, flash sales, and beyond

FAQs:

Q: Are the products sold in PUMA Hong Kong official online store guaranteed?

A: All products sold in this store are guaranteed and directly sold by Puma Hong Kong Limited, a subsidiary of the brand trademark owner in Hong Kong, China.

Q: I saw a pair of shoes and a dress in the offline store, but not in the official online store. Can you help me purchase it in the offline store?

A: Sorry, we can't provide a purchasing service. If you can't find your favorite clothes in this store, please buy it through other official channels. We are very sorry for the inconvenience caused.

Q: Can products purchase at PUMA Hong Kong official online store be returned at the offline store?

A: Sorry, if you have any questions about the products purchased by PUMA Hong Kong official online store, please contact the online customer service center. The offline store does not accept product returns purchased at PUMA Hong Kong official online store. Similarly, PUMA Hong Kong official online store does not accept product returns purchased at the offline store.

Q: The previous page shows that there is a stock, why is it out of stock when it is in the checkout page? I added it to my shopping cart and it was mine, right?

A: Only after the payment is successful, the product inventory will be reduced accordingly. If you choose the product but have not paid, your order will expire within a certain period of time. If you have any questions, please contact the online customer service center.

Q: When will you have promotions and new product launch?

A: We have a new product launch every week and irregularly promotions. Please follow our social media. You can also subscribe to our mailing list and get information about new items via our email.

Q: What are the payment methods I can use online?

A: We currently accept “Alipay“, “VISA“, “Mastercard“, “JCB“ , “UnionPay“ and “Cash On Delivery (Applicable to Hong Kong area only)“. Please note that “Guest Checkout“ do not support Cash On Delivery.

Q: Can I modify my order?

A: PUMA Hong Kong official online store order cannot be modified once it has been submitted. For unpaid orders, you need to cancel the order and re-purchase the product. Orders that have already been paid will need to contact our Customer Service Center to request a refund and re-purchase the product.

Q: I have already purchased your products and have paid for them. Which courier company will you use for delivery? When is the delivery? How long does it take to deliver?

A: In order to improve service quality and take responsibility for customers and products, we choose SF Logistics for product distribution. Under normal circumstances, orders placed before 4:00 pm on the same day can be shipped the same day; orders placed after 4 pm are shipped the next day, depending on the location, the time taken for delivery varies, usually 2 to 5 days. the delivery time of The outlying island areas will be extended. Due to the uncertainty in logistics and distribution, we cannot promise accurate delivery time.

Achievements of PUMA

Over the past 75 years, PUMA has worked with some of the best track and field athletes in the world. Together we have achieved unbelievable success and broken numerous records.

USER-FRIENDLY SHOPPING FEATURES:

- Craft a wishlist to save favored products for future purchases

- Stay notified when wishlist items are restocked

- Remain informed about exclusive releases and receive tailored notifications on preferred items

- Get updates on flash sales, web/app-only bargains, and early entry to PUMA exclusives

PERSONALIZED FASHION FEED

- Receive personalized clothing and shoe recommendations based on your purchase history, wishlist, saved items, and more

- Explore the recent PUMA footwear and apparel through a singular, customized feed

- Gain inside info on the latest launches, partnerships, and product introductions

Experience an entire PUMA store at your fingertips by downloading the PUMA APP today.