Rappi - Food & grocery delivery

They charge more than restaurants, adding service fee, delivery fee, and tip. For a simple hamburger, you pay over 4000 bucks compared to 2900 in the restaurant. The customer support is useless. Even Rappi Prime isn't worth it as it doesn't offer free delivery and cancelling took a year. Price difference between them and restaurants remains.

I tried this app before and really liked it. But now that I reinstalled it, I can't even add my credit card. The verification process is such a mess. They want me to enter the credit card information and then confirm the amount charged, but I have to wait until I get my statement next month. Like, seriously? Whose bright idea was that? It's so inconvenient. Imagine if all credit card purchases were like this, we'd still be using cheques. None of the other apps I've used have such a complicated verification system.

It's frustrating when you can't figure out what's going on with your account. My card was charged for verification, and even though it was successfully verified after entering the last 3 numbers, the order still got canceled. I attempted to place a new order to pay with cash, but that got canceled too. Then they showed me a video on how to verify my card, which I already did, along with a lengthy terms and conditions document. It felt like a never-ending process. But finally, things are back on track, and I can place orders again by paying cash. I'll rate the experience 3 stars now.

Their prices can be inconsistent, often overcharging for just okay service. The support is awful and delivery rarely gives change back when you pay in cash, trying to make you leave a big tip. Overall, the service is terrible and only good in emergencies. The delivery usually gets your order right, though. But financially, it's usually not a good deal.

I had to use this app 6 times because I didn't have other choices. It worked fine only once. The rest of the times, either the order was wrong or didn't arrive. Once, they notified me that they didn't have an item but then the app got stuck with an "internal server error" message. As a result, the food never came.

This awesome app delivers anything you need and even offers a debit card for easy cash withdrawals from ATMs with low fees. Perfect for foreigners who don't want to carry cards or pay hefty ATM charges. The customer service is top-notch too. I wish I could give it more than five stars!

The service is great. The app is easy to use, but it has many small annoying problems. For instance, the "Smart links" don't work, promotional pop-ups show up too frequently or only once, and stores often arrange their aisles differently and use various descriptions for the same product, sometimes inaccurately. Overall, the service works well if you pay attention, but the app needs some refinement.

People use this app mainly because some restaurants exclusively provide delivery service through it. The notifications from the app can be confusing because they often send you updates saying your order is coming, but sometimes the delivery driver will stop to pick up another order first, causing your food to sit and wait for a while before being delivered. This delay happens even when it would have been faster to deliver your order first and then pick up the other one.

Yesterday I used this app to order food from a restaurant. But then the restaurant sent me text messages and some pop-up alerts kept appearing, preventing me from accessing the original page for about 10 minutes. I attempted to refresh the app and restart my phone, but it didn't solve the issue. Moreover, the main page took several minutes to load. On top of that, I still had to pay the service fee even though the app was not functioning properly.

I've been using this app for over a year. But every time it updates, it just opens without warning, even if I'm in the middle of reading a book or watching a movie on my phone.